Abstract: The inherent complexity in nowadays- business
environments is forcing organizations to be attentive to the dynamics
in several fronts. Therefore, the management of technological
innovation is continually faced with uncertainty about the future.
These issues lead to a need for a systemic perspective, able to analyze
the consequences of interactions between different factors. The field
of technology foresight has proposed methods and tools to deal with
this broader perspective. In an attempt to provide a method to analyze
the complex interactions between events in several areas, departing
from the identification of the most strategic competencies, this paper
presents a methodology based on the Delphi method and Quality
Function Deployment. This methodology is applied in a sheet metal
processing equipment manufacturer, as a case study.