Abstract: Process capability index Cpk is the most widely
used index in making managerial decisions since it provides bounds
on the process yield for normally distributed processes. However,
existent methods for assessing process performance which
constructed by statistical inference may unfortunately lead to fine
results, because uncertainties exist in most real-world applications.
Thus, this study adopts fuzzy inference to deal with testing of Cpk .
A brief score is obtained for assessing a supplier’s process instead of
a severe evaluation.