Abstract: In recent years, response surface methodology (RSM) has
brought many attentions of many quality engineers in different
industries. Most of the published literature on robust design
methodology is basically concerned with optimization of a single
response or quality characteristic which is often most critical to
consumers. For most products, however, quality is multidimensional,
so it is common to observe multiple responses in an experimental
situation. Through this paper interested person will be familiarize
with this methodology via surveying of the most cited technical
papers.
It is believed that the proposed procedure in this study can resolve
a complex parameter design problem with more than two responses.
It can be applied to those areas where there are large data sets and a
number of responses are to be optimized simultaneously. In addition,
the proposed procedure is relatively simple and can be implemented
easily by using ready-made standard statistical packages.
Abstract: Quality costs are the costs associated with preventing,
finding, and correcting defective work. Since the main language of
corporate management is money, quality-related costs act as means of
communication between the staff of quality engineering departments
and the company managers. The objective of quality engineering is to
minimize the total quality cost across the life of product. Quality
costs provide a benchmark against which improvement can be
measured over time. It provides a rupee-based report on quality
improvement efforts. It is an effective tool to identify, prioritize and
select quality improvement projects. After reviewing through the
literature it was noticed that a simplified methodology for data
collection of quality cost in a manufacturing industry was required.
The quantified standard methodology is proposed for collecting data
of various elements of quality cost categories for manufacturing
industry. Also in the light of research carried out so far, it is felt
necessary to standardise cost elements in each of the prevention,
appraisal, internal failure and external failure costs. . Here an attempt
is made to standardise the various cost elements applicable to
manufacturing industry and data is collected by using the proposed
quantified methodology. This paper discusses the case study carried
in luggage manufacturing industry.
Abstract: There are various approaches to implement quality
improvements. Organizations aim for a management standard which
is capable of providing customers with quality assurance on their
product/service via continuous process improvement. Carefully
planned steps are necessary to ensure the right quality improvement
methodology (QIM) and business operations are consistent, reliable
and truly meet the customers' needs. This paper traces the evolution
of QIM in Malaysia-s Information Technology (IT) industry in the
past, current and future; and highlights some of the thought of
researchers who contributed to the science and practice of quality,
and identifies leading methodologies in use today. Some of the
misconceptions and mistakes leading to quality system failures will
also be examined and discussed. This paper aims to provide a general
overview of different types of QIMs available for IT businesses in
maximizing business advantages, enhancing product quality,
improving process routines and increasing performance earnings.