Abstract: Although services play a crucial role in economy,
service did not gain as much importance as productivity management
in manufacturing. This paper presents key findings from literature
and practice. Based on an initial definition of complex services, seven
productivity concepts are briefly presented and assessed by relevant,
complex service specific criteria. Following the findings a complex
service productivity model is proposed. The novel model comprises
of all specific dimensions of service provision from both, the
provider-s as well as costumer-s perspective. A clear assignment of
identified value drivers and relationships between them is presented.
In order to verify the conceptual service productivity model a case
study from a project engineering department of a chemical plant
development and construction company is presented.
Abstract: The purposes of this research were 1) to survey the
number of drugstores that unlawful dispense of asthma prescription
drugs, in form of drug combinations in the Phaya Thai district of
Bangkok, 2) to find the steroids contained in that drug combinations,
3) to find a means for informing general public about the dangers of
drugs and for a campaign to stop dispensing them.
Researcher collected drug combinations from 69 drugstores in
Phaya Thai district from Feb 15, 2012 to Mar 15, 2012. The survey
found 30.43%, 21, drug stores, sold asthma drug combinations to
customers without a prescription. These collected samples were
tested for steroid contamination by using Immunochromatography
kits. Eleven samples, 52.38%, were found contaminated with
steroids. In short, there should be control and inspection of
drugstores in the distribution of steroid medications. To improve the
knowledge of self health maintenance and drug usage among public,
Thai Government and Department of Public Health should educate
people about the side effects of using drug combinations and steroids.
Abstract: In this study we present our developed formative
assessment tool for students' assignments. The tool enables lecturers
to define assignments for the course and assign each problem in each
assignment a list of criteria and weights by which the students' work
is evaluated. During assessment, the lecturers feed the scores for each
criterion with justifications. When the scores of the current
assignment are completely fed in, the tool automatically generates
reports for both students and lecturers. The students receive a report
by email including detailed description of their assessed work, their
relative score and their progress across the criteria along the course
timeline. This information is presented via charts generated
automatically by the tool based on the scores fed in. The lecturers
receive a report that includes summative (e.g., averages, standard
deviations) and detailed (e.g., histogram) data of the current
assignment. This information enables the lecturers to follow the class
achievements and adjust the learning process accordingly. The tool
was examined on two pilot groups of college students that study a
course in (1) Object-Oriented Programming (2) Plane Geometry.
Results reveal that most of the students were satisfied with the
assessment process and the reports produced by the tool. The
lecturers who used the tool were also satisfied with the reports and
their contribution to the learning process.
Abstract: Adhesively bonded joints are preferred over the
conventional methods of joining such as riveting, welding, bolting
and soldering. Some of the main advantages of adhesive joints
compared to conventional joints are the ability to join dissimilar
materials and damage-sensitive materials, better stress distribution,
weight reduction, fabrication of complicated shapes, excellent
thermal and insulation properties, vibration response and enhanced
damping control, smoother aerodynamic surfaces and an
improvement in corrosion and fatigue resistance. This paper presents
the behavior of adhesively bonded joints subjected to combined
thermal loadings, using the numerical methods. The joint
configuration considers aluminum as central adherend with six
different outer adherends including aluminum, steel, titanium, boronepoxy,
unidirectional graphite-epoxy and cross-ply graphite-epoxy
and epoxy-based adhesives. Free expansion of the joint in x
direction was permitted and stresses in adhesive layer and interfaces
calculated for different adherends.
Abstract: Phishing, or stealing of sensitive information on the
web, has dealt a major blow to Internet Security in recent times. Most
of the existing anti-phishing solutions fail to handle the fuzziness
involved in phish detection, thus leading to a large number of false
positives. This fuzziness is attributed to the use of highly flexible and
at the same time, highly ambiguous HTML language. We introduce a
new perspective against phishing, that tries to systematically prove,
whether a given page is phished or not, using the corresponding
original page as the basis of the comparison. It analyzes the layout of
the pages under consideration to determine the percentage distortion
between them, indicative of any form of malicious alteration. The
system design represents an intelligent system, employing dynamic
assessment which accurately identifies brand new phishing attacks
and will prove effective in reducing the number of false positives.
This framework could potentially be used as a knowledge base, in
educating the internet users against phishing.
Abstract: A new multi inner stage (MIS) cyclone was designed to
remove the acidic gas and fine particles produced from electronic
industry. To characterize gas flow in MIS cyclone, pressure and
velocity distribution were calculated by means of CFD program. Also,
the flow locus of fine particles and particle removal efficiency were
analyzed by Lagrangian method. When outlet pressure condition was
–100mmAq, the efficiency was the best in this study.
Abstract: Proper management of residues originated from
industrial activities is considered as one of the serious challenges
faced by industrial societies due to their potential hazards to the
environment. Common disposal methods for industrial solid wastes
(ISWs) encompass various combinations of solely management
options, i.e. recycling, incineration, composting, and sanitary
landfilling. Indeed, the procedure used to evaluate and nominate the
best practical methods should be based on environmental, technical,
economical, and social assessments. In this paper an environmentaltechnical
assessment model is developed using analytical network
process (ANP) to facilitate the decision making practice for ISWs
generated at Gilan province, Iran. Using the results of performed
surveys on industrial units located at Gilan, the various groups of
solid wastes in the research area were characterized, and four
different ISW management scenarios were studied. The evaluation
process was conducted using the above-mentioned model in the
Super Decisions software (version 2.0.8) environment. The results
indicates that the best ISW management scenario for Gilan province
is consist of recycling the metal industries residues, composting the
putrescible portion of ISWs, combustion of paper, wood, fabric and
polymeric wastes as well as energy extraction in the incineration
plant, and finally landfilling the rest of the waste stream in addition
with rejected materials from recycling and compost production plants
and ashes from the incineration unit.
Abstract: This study proposes a conceptual model and
empirically tests the relationships between customers and librarians
(i.e. tangibles, responsiveness, assurance, reliability and empathy)
with a dependent variable (customer satisfaction) regarding library
services. The SERVQUAL instrument was administered to 100
respondents which comprises of staff and students at a public higher
learning institution in the Federal Territory of Labuan, Malaysia.
They were public university library users. Results revealed that all
service quality dimensions tested were significant and influenced
customer satisfaction of visitors to a public university library.
Assurance is the most important factor that influences customer
satisfaction with the services rendered by the librarian. It is
imperative for the library management to take note that the top five
service attributes that gained greatest attention from library visitors-
perspective includes employee willingness to help customers,
availability of customer representatives online for response to
queries, library staff actively and promptly provide services, signs in
the building are clear and library staff are friendly and courteous.
This study provides valuable results concerning the determinants of
the service quality and customer satisfaction of public university
library services from the users' perspective.
Abstract: In this paper, we propose a face recognition algorithm
using AAM and Gabor features. Gabor feature vectors which are well
known to be robust with respect to small variations of shape, scaling,
rotation, distortion, illumination and poses in images are popularly
employed for feature vectors for many object detection and
recognition algorithms. EBGM, which is prominent among face
recognition algorithms employing Gabor feature vectors, requires
localization of facial feature points where Gabor feature vectors are
extracted. However, localization method employed in EBGM is based
on Gabor jet similarity and is sensitive to initial values. Wrong
localization of facial feature points affects face recognition rate. AAM
is known to be successfully applied to localization of facial feature
points. In this paper, we devise a facial feature point localization
method which first roughly estimate facial feature points using AAM
and refine facial feature points using Gabor jet similarity-based facial
feature localization method with initial points set by the rough facial
feature points obtained from AAM, and propose a face recognition
algorithm using the devised localization method for facial feature
localization and Gabor feature vectors. It is observed through
experiments that such a cascaded localization method based on both
AAM and Gabor jet similarity is more robust than the localization
method based on only Gabor jet similarity. Also, it is shown that the
proposed face recognition algorithm using this devised localization
method and Gabor feature vectors performs better than the
conventional face recognition algorithm using Gabor jet
similarity-based localization method and Gabor feature vectors like
EBGM.
Abstract: Multiphase flow transport in porous medium is very common and significant in science and engineering applications. For example, in CO2 Storage and Enhanced Oil Recovery processes, CO2 has to be delivered to the pore spaces in reservoirs and aquifers. CO2 storage and enhance oil recovery are actually displacement processes, in which oil or water is displaced by CO2. This displacement is controlled by pore size, chemical and physical properties of pore surfaces and fluids, and also pore wettability. In this study, a technique was developed to measure the pressure profile for driving gas/liquid to displace water in pores. Through this pressure profile, the impact of pore size on the multiphase flow transport and displacement can be analyzed. The other rig developed can be used to measure the static and dynamic pore wettability and investigate the effects of pore size, surface tension, viscosity and chemical structure of liquids on pore wettability.
Abstract: The purpose of this study is to present a non invasive
method for the marginal adaptation evaluation in class V composite
restorations. Standardized class V cavities, prepared in human
extracted teeth, were filled with Premise (Kerr) composite. The
specimens were thermo cycled. The interfaces were examined by
Optical Coherence Tomography method (OCT) combined with the
confocal microscopy and fluorescence. The optical configuration
uses two single mode directional couplers with a superluminiscent
diode as the source at 1300 nm. The scanning procedure is similar to
that used in any confocal microscope, where the fast scanning is enface
(line rate) and the depth scanning is much slower (at the frame
rate). Gaps at the interfaces as well as inside the composite resin
materials were identified. OCT has numerous advantages which
justify its use in vivo as well as in vitro in comparison with
conventional techniques.
Abstract: In this paper, a new approach based on the extent of
friendship between the nodes is proposed which makes the nodes to
co-operate in an ad hoc environment. The extended DSR protocol is
tested under different scenarios by varying the number of malicious
nodes and node moving speed. It is also tested varying the number of
nodes in simulation used. The result indicates the achieved
throughput by extended DSR is greater than the standard DSR and
indicates the percentage of malicious drops over total drops are less
in the case of extended DSR than the standard DSR.
Abstract: Speedups from mapping four real-life DSP
applications on an embedded system-on-chip that couples coarsegrained
reconfigurable logic with an instruction-set processor are
presented. The reconfigurable logic is realized by a 2-Dimensional
Array of Processing Elements. A design flow for improving
application-s performance is proposed. Critical software parts, called
kernels, are accelerated on the Coarse-Grained Reconfigurable
Array. The kernels are detected by profiling the source code. For
mapping the detected kernels on the reconfigurable logic a prioritybased
mapping algorithm has been developed. Two 4x4 array
architectures, which differ in their interconnection structure among
the Processing Elements, are considered. The experiments for eight
different instances of a generic system show that important overall
application speedups have been reported for the four applications.
The performance improvements range from 1.86 to 3.67, with an
average value of 2.53, compared with an all-software execution.
These speedups are quite close to the maximum theoretical speedups
imposed by Amdahl-s law.
Abstract: The study of human hand morphology reveals that developing an artificial hand with the capabilities of human hand is an extremely challenging task. This paper presents the development of a robotic prosthetic hand focusing on the improvement of a tendon driven mechanism towards a biomimetic prosthetic hand. The design of this prosthesis hand is geared towards achieving high level of dexterity and anthropomorphism by means of a new hybrid mechanism that integrates a miniature motor driven actuation mechanism, a Shape Memory Alloy actuated mechanism and a passive mechanical linkage. The synergy of these actuators enables the flexion-extension movement at each of the finger joints within a limited size, shape and weight constraints. Tactile sensors are integrated on the finger tips and the finger phalanges area. This prosthesis hand is developed with an exact size ratio that mimics a biological hand. Its behavior resembles the human counterpart in terms of working envelope, speed and torque, and thus resembles both the key physical features and the grasping functionality of an adult hand.
Abstract: Non-saturated soils that while saturation greatly
decrease their volume, have sudden settlement due to increasing
humidity, fracture and structural crack are called loess soils. Whereas
importance of civil projects including: dams, canals and
constructions bearing this type of soil and thereof problems, it is
required for carrying out more research and study in relation to loess
soils. This research studies shear strength parameters by using
grading test, Atterberg limit, compression, direct shear and
consolidation and then effect of using cement and lime additives on
stability of loess soils is studied. In related tests, lime and cement are
separately added to mixed ratios under different percentages of soil
and for different times the stabilized samples are processed and effect
of aforesaid additives on shear strength parameters of soil is studied.
Results show that upon passing time the effect of additives and
collapsible potential is greatly decreased and upon increasing
percentage of cement and lime the maximum dry density is
decreased; however, optimum humidity is increased. In addition,
liquid limit and plastic index is decreased; however, plastic index
limit is increased. It is to be noted that results of direct shear test
reveal increasing shear strength of soil due to increasing cohesion
parameter and soil friction angle.
Abstract: The aim of this paper to characterize a larger set of
wavelet functions for implementation in a still image compression
system using SPIHT algorithm. This paper discusses important
features of wavelet functions and filters used in sub band coding to
convert image into wavelet coefficients in MATLAB. Image quality
is measured objectively using peak signal to noise ratio (PSNR) and
its variation with bit rate (bpp). The effect of different parameters is
studied on different wavelet functions. Our results provide a good
reference for application designers of wavelet based coder.
Abstract: Considering a reservoir with periodic states and
different cost functions with penalty, its release rules can be
modeled as a periodic Markov decision process (PMDP). First,
we prove that policy- iteration algorithm also works for the
PMDP. Then, with policy- iteration algorithm, we obtain the
optimal policies for a special aperiodic reservoir model with
two cost functions under large penalty and give a discussion
when the penalty is small.
Abstract: Baltic competitiveness is quite controversial. In a
situation with the rapid structural changes, economy develops in
balance very rarely - in different fields will always be more rapid
changes in another more stagnation.
Analyzing different economic indices developed by international
organizations the situation in three Baltic countries are described
from a different competitiveness positions highlighting strengths and
weaknesses of each country.
Exploring the openness of the economy, it is possible to observe
certain risks included in the reports describing situation of
competitiveness where government policies competing in the tax
system, the rates of labour market policies, investment environment,
etc. This is a very important factor resulting in competitive
advantage.
Baltic countries are still at a weak position from a technological
perspective, and need to borrow the knowledge and technology from
more developed countries.
Abstract: Within the domain of Systems Engineering the need
to perform property aggregation to understand, analyze and manage
complex systems is unequivocal. This can be seen in numerous
domains such as capability analysis, Mission Essential Competencies
(MEC) and Critical Design Features (CDF). Furthermore, the need
to consider uncertainty propagation as well as the sensitivity of
related properties within such analysis is equally as important when
determining a set of critical properties within such a system.
This paper describes this property breakdown in a number of
domains within Systems Engineering and, within the area of CDFs,
emphasizes the importance of uncertainty analysis. As part of this, a
section of the paper describes possible techniques which may be used
within uncertainty propagation and in conclusion an example is
described utilizing one of the techniques for property and uncertainty
aggregation within an aircraft system to aid the determination of
Critical Design Features.
Abstract: This research was carried out to determine the
possible effects of low electromagnetic field (EMF) exposure to the
developing mice fetuses. Pregnant mice were exposed to EMF
exposure at 0mT (sham) and 1.2 mT for six hours per session, carried
out on gestation day 3, 6, 9, 12 and 15. Samples from the stillborn
offspring were observed for morphological defects. The heart didn-t
show progressive cellular damage, the lungs were congested and
emphysemics. The bones were in advance stage of hypertrophy.
Spectrums of morphological defects were observed over 70% of the
surviving offspring. These results indicate that even at lower
exposure to low EMF, is enough to induce morphological defects in
prenatal mice.