Dynamic Performance Indicators for Aged-Care Construction Projects
Key performance indicators (KPIs) are used for post
result evaluation in the construction industry, and they normally do
not have provisions for changes. This paper proposes a set of
dynamic key performance indicators (d-KPIs) which predicts the
future performance of the activity being measured and presents the
opportunity to change practice accordingly. Critical to the
predictability of a construction project is the ability to achieve
automated data collection. This paper proposes an effective way to
collect the process and engineering management data from an
integrated construction management system. The d-KPI matrix,
consisting of various indicators under seven categories, developed
from this study can be applied to close monitoring of the
development projects of aged-care facilities. The d-KPI matrix also
enables performance measurement and comparison at both project
and organization levels.
[1] R. Atkinson, "Project management: cost, time and quality, two best
guesses and a phenomenon, it-s time to accept other success criteria,"
International Journal of Project Management, 1999, vol. 17, no. 6, pp.
337-342.
[2] G. Marques, D. Gourc, and M. Lauras, "Multi-criteria performance
analysis for decision making in project management," International
Journal of Project Management, 2011, vol. 29, pp. 1057-1069.
[3] M. Y. Cheng, H. C. Tsai, and Y. Y. Lai, "Construction management
process reengineering performance measurements," Automation in
Construction, 2009, vol. 18, no. 2, pp. 183-193.
[4] Q. Cao, and J. Hoffman, "A case study approach for developing a
project performance evaluation system," International Journal of
Project Management, 2011, vol. 29, pp. 155-164.
[5] B. G. Hwang, S. R. Thomas, and C. H. Caldas, "Performance metric
development for pharmaceutical construction projects," International
Journal of Project Management, 2010, vol. 28, pp. 265-274.
[6] E. S. Almahmoud, H. K. Doloi, and K. Panuwatwanich, "Linking
project health to project performance indicators: Multiple case studies of
construction projects in Saudi Arabia," International Journal of Project
Management, 2012, vol. 30, pp. 296-307.
[7] S. R. Toor and S.O. Ogunlana, "Beyond the ÔÇÿiron triangle-: stakeholder
perception of key performance indicators (KPIs) for large-scale public
sector development projects," International Journal of Project
Management, 2010, vol. 28, pp. 228-236.
[8] B. G. Hwang, S. R. Thomas, and C. H. Caldas, "Performance metric
development for pharmaceutical construction projects," International
Journal of Project Management, 2010, vol. 28, pp. 265-274.
[9] S. Beatham, C. Anumba and T. Thorpe "KPIs: a critical appraisal of
their use in construction," Benchmarking: An International Journal,
2004, vol. 11, no. 1, pp. 93-117.
[10] K. S. Saidi, A. M. Lytle, W. C. Stone, "Report of the NIST workshop on
data exchange standards at the construction job site," Proceedings of
ISARC 2003, The Future Site, Eindhoven, The Netherlands, Sep 21-25,
2003, pp. 617-622.
[11] F. Peyret and R. Tasky, "Asphalt quality parameters tracability using
electronic tags and GPS," Proceedings of 19th International Symposium
on Automation and Robotics in Construction (ISARC), NIST,
Gaithesburg, USA, 2002, pp. 155-160.
[12] R. Navon, and E. Goldschmidt, "Can labor inputs be measured and
controlled automatically?" Journal of Constuction Engineering and
Management, ASCE, 2003, vol. 128, no. 4, pp. 437-445.
[13] The Myer Foundation, "2020: A vision for aged care in Australia," at
http://www.myerfoundation.org.au/_uploads/rsfil/00112.pdf, (accessed
on 09th Jan 2013).
[14] Ministry of Health, Singapore "More Facilities to help seniors age-inplace,".
at
http://www.moh.gov.sg/content/moh_web/home/pressRoom/pressRoom
ItemRelease/2012/more-facilities-to-help-seniors-age-in-place.html,
(accessed on 09th Jan 2013).
[15] M. Wu and H. L. Chan "Innovative integration of information for largescale
healthcare infrastructure projects," Proceedings of HaCIRIC 12 -
Transforming healthcare infrastructure and services in an age of
austerity, 5th Annual Conference of the Health and Care Infrastructure
Research and Innovation Centre, 19-21 Sep., 2012, Cardiff, UK, pp.
133-138.
[16] A. P. C. Chan and A. P. L. Chang "Key performance indicators for
measuring construction success," Benchmarking: An International
Journal, 2004, vol. 11, no. 2 pp.203-221.
[17] RSMeans, "Square foot costs 2013 book," at
http://rsmeans.reedconstructiondata.com/product.aspx?zpid=859,
accessed on 14-Jan-13.
[1] R. Atkinson, "Project management: cost, time and quality, two best
guesses and a phenomenon, it-s time to accept other success criteria,"
International Journal of Project Management, 1999, vol. 17, no. 6, pp.
337-342.
[2] G. Marques, D. Gourc, and M. Lauras, "Multi-criteria performance
analysis for decision making in project management," International
Journal of Project Management, 2011, vol. 29, pp. 1057-1069.
[3] M. Y. Cheng, H. C. Tsai, and Y. Y. Lai, "Construction management
process reengineering performance measurements," Automation in
Construction, 2009, vol. 18, no. 2, pp. 183-193.
[4] Q. Cao, and J. Hoffman, "A case study approach for developing a
project performance evaluation system," International Journal of
Project Management, 2011, vol. 29, pp. 155-164.
[5] B. G. Hwang, S. R. Thomas, and C. H. Caldas, "Performance metric
development for pharmaceutical construction projects," International
Journal of Project Management, 2010, vol. 28, pp. 265-274.
[6] E. S. Almahmoud, H. K. Doloi, and K. Panuwatwanich, "Linking
project health to project performance indicators: Multiple case studies of
construction projects in Saudi Arabia," International Journal of Project
Management, 2012, vol. 30, pp. 296-307.
[7] S. R. Toor and S.O. Ogunlana, "Beyond the ÔÇÿiron triangle-: stakeholder
perception of key performance indicators (KPIs) for large-scale public
sector development projects," International Journal of Project
Management, 2010, vol. 28, pp. 228-236.
[8] B. G. Hwang, S. R. Thomas, and C. H. Caldas, "Performance metric
development for pharmaceutical construction projects," International
Journal of Project Management, 2010, vol. 28, pp. 265-274.
[9] S. Beatham, C. Anumba and T. Thorpe "KPIs: a critical appraisal of
their use in construction," Benchmarking: An International Journal,
2004, vol. 11, no. 1, pp. 93-117.
[10] K. S. Saidi, A. M. Lytle, W. C. Stone, "Report of the NIST workshop on
data exchange standards at the construction job site," Proceedings of
ISARC 2003, The Future Site, Eindhoven, The Netherlands, Sep 21-25,
2003, pp. 617-622.
[11] F. Peyret and R. Tasky, "Asphalt quality parameters tracability using
electronic tags and GPS," Proceedings of 19th International Symposium
on Automation and Robotics in Construction (ISARC), NIST,
Gaithesburg, USA, 2002, pp. 155-160.
[12] R. Navon, and E. Goldschmidt, "Can labor inputs be measured and
controlled automatically?" Journal of Constuction Engineering and
Management, ASCE, 2003, vol. 128, no. 4, pp. 437-445.
[13] The Myer Foundation, "2020: A vision for aged care in Australia," at
http://www.myerfoundation.org.au/_uploads/rsfil/00112.pdf, (accessed
on 09th Jan 2013).
[14] Ministry of Health, Singapore "More Facilities to help seniors age-inplace,".
at
http://www.moh.gov.sg/content/moh_web/home/pressRoom/pressRoom
ItemRelease/2012/more-facilities-to-help-seniors-age-in-place.html,
(accessed on 09th Jan 2013).
[15] M. Wu and H. L. Chan "Innovative integration of information for largescale
healthcare infrastructure projects," Proceedings of HaCIRIC 12 -
Transforming healthcare infrastructure and services in an age of
austerity, 5th Annual Conference of the Health and Care Infrastructure
Research and Innovation Centre, 19-21 Sep., 2012, Cardiff, UK, pp.
133-138.
[16] A. P. C. Chan and A. P. L. Chang "Key performance indicators for
measuring construction success," Benchmarking: An International
Journal, 2004, vol. 11, no. 2 pp.203-221.
[17] RSMeans, "Square foot costs 2013 book," at
http://rsmeans.reedconstructiondata.com/product.aspx?zpid=859,
accessed on 14-Jan-13.
@article{"International Journal of Architectural, Civil and Construction Sciences:57465", author = "Norman Wu and Darren Sun", title = "Dynamic Performance Indicators for Aged-Care Construction Projects", abstract = "Key performance indicators (KPIs) are used for post
result evaluation in the construction industry, and they normally do
not have provisions for changes. This paper proposes a set of
dynamic key performance indicators (d-KPIs) which predicts the
future performance of the activity being measured and presents the
opportunity to change practice accordingly. Critical to the
predictability of a construction project is the ability to achieve
automated data collection. This paper proposes an effective way to
collect the process and engineering management data from an
integrated construction management system. The d-KPI matrix,
consisting of various indicators under seven categories, developed
from this study can be applied to close monitoring of the
development projects of aged-care facilities. The d-KPI matrix also
enables performance measurement and comparison at both project
and organization levels.", keywords = "Aged-care project, construction, dynamic KPI,
healthcare system.", volume = "7", number = "4", pages = "294-5", }
