User Satisfaction and Acceptability of Dialogue Systems for Detecting Counterfeit Drugs
The menace of counterfeiting pharmaceuticals/drugs has become a major threat to consumers, healthcare providers, drug manufacturers and governments. It is a source of public health concern both in the developed and developing nations. Several solutions for detecting and authenticating counterfeit drugs have been adopted by different nations of the world. In this article, a dialogue system-based drug counterfeiting detection system was developed and the results of the user satisfaction and acceptability of the system are presented. The results show that the users were satisfied with the system and the system was widely accepted as a means of fighting counterfeited drugs.
[1] A. K. Deisingh, "Pharmaceutical Counterfeiting", Analyst, 2005, vol
130, pp. 271-279
[2] WHO, G eneral Information on Counterfeiting Medicines, Retrieved
April 19, 2012 from
http://www.who.int/medicines/services/counterfeit/overview/en/.
[3] O. Chinwendu, 44th International Course in Health Development
(ICHD), September 24, 2007 - September 12, 2008.
[4] P. O. Jegede, and J. A. Owolabi, "Computer Education in Nigerian
Secondary Schools: Gaps Between Policy and Practice. Meridian",
2003. Retrieved May 10, 2010 from
http://www.ncsu.edu/meridian/sum2003/nigeria/nigeria.pdf.
[5] E. A. Esharenana, and K. Emperor, "Application of ICTs in Nigerian
Secondary Schools, Library Philosophy and Practice (e-journal)", pp.
1-8, 2010.
[6] Sanofi Aventis, Drug Counterfeiting. Retrieved from
http://ec.europa.eu/internal_market/indprop/docs/conf2008/wilfried_rog
e_en.pdf on April 17, 2012
[7] J. Bassett, R. C. Denney, G. H. Jeffery and J. Mendham, Vogel-s
Textbook of Quantitative Inorganic Analysis, London, Longman, 4th
edn., 1978, pp. 693-696.
[8] M. D. Green, P. Newton, F. Fernandez, R. Wirtz and H. Nettey, "Simple
low-cost strategies to rapidly identify counterfeit drugs in developing
countries, in Combating Pharmaceutical Fraud and Counterfeiting",
SMI Conference Documentation, London, SMI Publishing, 2003.
[9] http://www.gphf.org/web_en/projekte/minilab/index.htm, Retrieved in
2003.
[10] D. A. Skoog and J. J. Leary, Raman Spectroscopy, in Principles of
Instrumental Analysis, Saunders, Philadelphia, 4th edn., 1992, pp. 297.
[11] R. Jotcham, Understanding and Evaluating Security Technologies for
Pharmaceuticals, in Combating Pharmaceutical Fraud and
Counterfeiting, in Proc. SMI Conference Documentation, London, SMI
Publishing, 2003.
[12] D. N. Akunyili, Counterfeit Drugs And Pharmacovigilance, The 10th
Pharmacovigilance - The Study Of Adverse Drug Reactions, Training
Course Held At Uppsala Monitoring Centre, Sweden, 25th May 2005.
[13] W.O. Erhun, O.O. Babalola and M.O. Erhun, Drug Regulation and
Control in Nigeria: The Challenge of Counterfeit Drugs, Journal of
Health & Population in Developing Countries, vol. 4, pp. 23-34, 2001.
[14] How To Detect Fake Drugs in Nigeria With NAFDACShort SMS Code.
Retrieved May 17, 2012 from http://naijabizcom.com/2011/10/how-todetect-
fake-drugs-in-nigeria-with-nafadc-short-sms-code/.
[15] T. Bickmore, and T. Giorgino, Health Dialog Systems for Patients and
Consumers, Journal of Biomedical Informatics, vol. 39, pp. 556-572,
2006.
[16] D. Alan, E. F. Janet, D. A. Gregory and B. Russell, Human-Computer
Interaction, England: Pearson Education Limited, 2004.
[17] VoiceXML 2.x Essentials, Retrieved May 15, 2008 from
https://studio.tellme.com/vxml2/ovw/essentials-p.html .
[18] Sharmilee Adgaonkar (n.d.). Real Time Alert Management in
Transportation using VoiceXML, Retrieved October 5, 2009 from
http://www.satyam.com/industries/travel/documents/wp_Real_Time_Al
ert_Management in_Trasportation_using_VXML.pdf .
[19] http://developer.voicegenie.com/tutorials _ VoiceGenie.php, Retrieved
May 16, 2008.
[20] R. José, Web services and speech-based applications around
VoiceXML, Journal of Networks, vol. 2, pp. 27-35, 2007.
[21] http://café.bevocal.com/docs/getting_started/getting_started.pdf.
Retrieved in May, 2008.
[22] M. L. Kwan and L. Jennifer, Speech Versus Touch: A Comparative
Study of the Use of Speech and DTMF Keypad for Navigation,
International Journal of Human-Computer Interaction, vol. 19 , pp. 343-
360, 2005..
[23] M. Walker, D. Litman & C. Kamm, Evaluating spoken language
systems, in Proc. of the American Voice Input/Output Society (AVIOS),
May 1999.
[24] J. Nielsen, Usability engineering, San Diego, CA: Academic Press,
Boston, MA.\, 1993.
[25] J. Sauro, and E. Kindlund," A Method to Standardize Usability Metrics
into a Single Score," in Proc. ACM, CHI, April 2-7, Portland, Oregon,
USA, 2005.
[1] A. K. Deisingh, "Pharmaceutical Counterfeiting", Analyst, 2005, vol
130, pp. 271-279
[2] WHO, G eneral Information on Counterfeiting Medicines, Retrieved
April 19, 2012 from
http://www.who.int/medicines/services/counterfeit/overview/en/.
[3] O. Chinwendu, 44th International Course in Health Development
(ICHD), September 24, 2007 - September 12, 2008.
[4] P. O. Jegede, and J. A. Owolabi, "Computer Education in Nigerian
Secondary Schools: Gaps Between Policy and Practice. Meridian",
2003. Retrieved May 10, 2010 from
http://www.ncsu.edu/meridian/sum2003/nigeria/nigeria.pdf.
[5] E. A. Esharenana, and K. Emperor, "Application of ICTs in Nigerian
Secondary Schools, Library Philosophy and Practice (e-journal)", pp.
1-8, 2010.
[6] Sanofi Aventis, Drug Counterfeiting. Retrieved from
http://ec.europa.eu/internal_market/indprop/docs/conf2008/wilfried_rog
e_en.pdf on April 17, 2012
[7] J. Bassett, R. C. Denney, G. H. Jeffery and J. Mendham, Vogel-s
Textbook of Quantitative Inorganic Analysis, London, Longman, 4th
edn., 1978, pp. 693-696.
[8] M. D. Green, P. Newton, F. Fernandez, R. Wirtz and H. Nettey, "Simple
low-cost strategies to rapidly identify counterfeit drugs in developing
countries, in Combating Pharmaceutical Fraud and Counterfeiting",
SMI Conference Documentation, London, SMI Publishing, 2003.
[9] http://www.gphf.org/web_en/projekte/minilab/index.htm, Retrieved in
2003.
[10] D. A. Skoog and J. J. Leary, Raman Spectroscopy, in Principles of
Instrumental Analysis, Saunders, Philadelphia, 4th edn., 1992, pp. 297.
[11] R. Jotcham, Understanding and Evaluating Security Technologies for
Pharmaceuticals, in Combating Pharmaceutical Fraud and
Counterfeiting, in Proc. SMI Conference Documentation, London, SMI
Publishing, 2003.
[12] D. N. Akunyili, Counterfeit Drugs And Pharmacovigilance, The 10th
Pharmacovigilance - The Study Of Adverse Drug Reactions, Training
Course Held At Uppsala Monitoring Centre, Sweden, 25th May 2005.
[13] W.O. Erhun, O.O. Babalola and M.O. Erhun, Drug Regulation and
Control in Nigeria: The Challenge of Counterfeit Drugs, Journal of
Health & Population in Developing Countries, vol. 4, pp. 23-34, 2001.
[14] How To Detect Fake Drugs in Nigeria With NAFDACShort SMS Code.
Retrieved May 17, 2012 from http://naijabizcom.com/2011/10/how-todetect-
fake-drugs-in-nigeria-with-nafadc-short-sms-code/.
[15] T. Bickmore, and T. Giorgino, Health Dialog Systems for Patients and
Consumers, Journal of Biomedical Informatics, vol. 39, pp. 556-572,
2006.
[16] D. Alan, E. F. Janet, D. A. Gregory and B. Russell, Human-Computer
Interaction, England: Pearson Education Limited, 2004.
[17] VoiceXML 2.x Essentials, Retrieved May 15, 2008 from
https://studio.tellme.com/vxml2/ovw/essentials-p.html .
[18] Sharmilee Adgaonkar (n.d.). Real Time Alert Management in
Transportation using VoiceXML, Retrieved October 5, 2009 from
http://www.satyam.com/industries/travel/documents/wp_Real_Time_Al
ert_Management in_Trasportation_using_VXML.pdf .
[19] http://developer.voicegenie.com/tutorials _ VoiceGenie.php, Retrieved
May 16, 2008.
[20] R. José, Web services and speech-based applications around
VoiceXML, Journal of Networks, vol. 2, pp. 27-35, 2007.
[21] http://café.bevocal.com/docs/getting_started/getting_started.pdf.
Retrieved in May, 2008.
[22] M. L. Kwan and L. Jennifer, Speech Versus Touch: A Comparative
Study of the Use of Speech and DTMF Keypad for Navigation,
International Journal of Human-Computer Interaction, vol. 19 , pp. 343-
360, 2005..
[23] M. Walker, D. Litman & C. Kamm, Evaluating spoken language
systems, in Proc. of the American Voice Input/Output Society (AVIOS),
May 1999.
[24] J. Nielsen, Usability engineering, San Diego, CA: Academic Press,
Boston, MA.\, 1993.
[25] J. Sauro, and E. Kindlund," A Method to Standardize Usability Metrics
into a Single Score," in Proc. ACM, CHI, April 2-7, Portland, Oregon,
USA, 2005.
@article{"International Journal of Information, Control and Computer Sciences:61709", author = "Oyelami M. Olufemi", title = "User Satisfaction and Acceptability of Dialogue Systems for Detecting Counterfeit Drugs", abstract = "The menace of counterfeiting pharmaceuticals/drugs has become a major threat to consumers, healthcare providers, drug manufacturers and governments. It is a source of public health concern both in the developed and developing nations. Several solutions for detecting and authenticating counterfeit drugs have been adopted by different nations of the world. In this article, a dialogue system-based drug counterfeiting detection system was developed and the results of the user satisfaction and acceptability of the system are presented. The results show that the users were satisfied with the system and the system was widely accepted as a means of fighting counterfeited drugs.
", keywords = "Counterfeiting, dialogue system, drugs, voice application.", volume = "7", number = "6", pages = "835-6", }
