The Need to Enhance Online Consumer Protection in KSA
E-commerce has evolved to become a functional and mainstream tool of global trading, including in the Kingdom of Saudi Arabia. Consequently, online consumers need protection just as much as consumers in the offline world. In 2019, the Ministry of Commerce in Saudi Arabia established a so-called ‘e-commerce law’; however, this law does not cover the court enforcement of contracts entered into by international vendors, so it is not applicable in cross-border situations. The purpose of this paper is to identify the gaps present in this new e-commerce law in Saudi Arabia.
[1] ‘Quran Surah An Nur 22 (QS 24: 22) In Arabic And English Translation - Alquran English’, Alquran English (Webpage, 2019) <http://www.alquranenglish.com/quran-surah-an-nur-22-qs-24-22-in-arabic-and-english-translation>.
[2] Hadith; ‘The Book of Virtue, Enjoining Good Manners, and Joining of the Ties of Kinship - Sahih Muslim - Sunnah.Com - Sayings And Teachings Of Prophet Muhammad (صلى الله عليه و سلم)’, Sunnah.Com (Web Page, 2019) <https://sunnah.com/muslim/45/40>.
[3] Abdullah Ansary, ‘A Brief Overview of the Saudi Arabian Legal System’, GlobLex (Jul 2008) <https://www.nyulawglobal.org/globalex/Saudi_Arabia.html>
[4] ‘Collection Of Judicial Decisions’, Moj.Gov.Sa (Webpage, 2019) <https://www.moj.gov.sa/ar/SystemsAndRegulations/Pages/System1434.aspx>.
[5] David Morris and Maha Al Dabbagh, ‘The Development of Consumer Protection in Saudi Arabia’ (2004) 28(1) International Journal of Consumer Studies 2-3 <https://link.library.curtin.edu.au/gw?url=&url=https://onlinelibrary.wiley.com/doi/full/10.1111/j.1470-6431.2004.00336.x>.
[6] ‘Sharia’, BBC (Web Page, 28 September 2019) <https://www.bbc.co.uk/religion/religions/islam/beliefs/sharia_1.shtml>.
[7] Nafay Choudhury, ‘Obligations in the Contract of Sale: Islamic Law and Common Law Perspective’ (2011) SSRN Electronic Journal <https://ssrn.com/abstract=1950251>.
[8] ‘O you who have believed, fulfill [all] contracts’, Allaah.org (Webpage, 2019) <http://www.allaah.org/quraan/o-you-who-have-believed-fulfill-all-contracts/>.
[9] Sale of Goods Act 1979 (UK).
[10] Aidh Albaqme, ‘Consumer Protection under Saudi Arabia Law’ (2014) 28(2) Arab Law Quarterly 158, 171. <https://www-jstor-org.dbgw.lis.curtin.edu.au/stable/43294662?seq=1#metadata_info_tab_contents>.
[11] Commercial Adulteration Law 2008 (SA)
[12] ‘Communication and Information Technology Commission’, E-Commerce in Saudi Arabia (Information Technology Commission Report, 14 Oct, 2017) 13 <https://www.citc.gov.sa/en/reportsandstudies/Reports/Documents/CITC_ECOMMERCE_2017_ENGLISH.PDF>.
[13] ‘E-Commerce Law Project’, Mci.Gov.Sa (Webpage, 2019) <https://mci.gov.sa/ar/Regulations/Pages/default.as>.
[14] The Implementing Regulations of the Electronic Commerce Law 2020 (SA).
[15] E-Commerce Law 2019 (SA).
[16] Salem Alabdali, ‘A Review of The Use of E-commerce in Saudi Arabia’ (2018) 1(6), Journal for Research on Business and Social Science 1 <http://www.jrbssonline.com/wp-content/uploads/2019/07/Volume1Issue6Paper2.pdf>.
[17] Abdulrahman Almoawi and Rosli Mohmood, ‘Applying the OTE Model in Determining the E-commerce Adoption on SMEs in Saudi Arabia’ (2011) 1(7), Asian Journal of Business and Management Sciences 13, <http://repo.uum.edu.my/9563/>.
[18] Rayed Al Ghamdi et al, ‘Factors Influence E-commerce Adoption by Retailers in Saudi Arabia: A Quantitative Analysis (Conference Paper, International Conference on Internet Studies, Kuala Lumpur, Malaysia, 8 Sept 2010) 2, <https://arxiv.org/ftp/arxiv/papers/1211/1211.2799.pdf>.
[19] Abdullah Alqahtani, Robert Goodwin and Denise de Vries, ‘Cultural Factors Influencing E-commerce Usability in Saudi Arabia’ (2018) 5(6), International Journal of Advanced Applied Sciences 1, 2 <http://science-gate.com/IJAAS/Articles/2018/2018-5-6/01%202018-5-6-pp.01-10.pdf>.
[1] ‘Quran Surah An Nur 22 (QS 24: 22) In Arabic And English Translation - Alquran English’, Alquran English (Webpage, 2019) <http://www.alquranenglish.com/quran-surah-an-nur-22-qs-24-22-in-arabic-and-english-translation>.
[2] Hadith; ‘The Book of Virtue, Enjoining Good Manners, and Joining of the Ties of Kinship - Sahih Muslim - Sunnah.Com - Sayings And Teachings Of Prophet Muhammad (صلى الله عليه و سلم)’, Sunnah.Com (Web Page, 2019) <https://sunnah.com/muslim/45/40>.
[3] Abdullah Ansary, ‘A Brief Overview of the Saudi Arabian Legal System’, GlobLex (Jul 2008) <https://www.nyulawglobal.org/globalex/Saudi_Arabia.html>
[4] ‘Collection Of Judicial Decisions’, Moj.Gov.Sa (Webpage, 2019) <https://www.moj.gov.sa/ar/SystemsAndRegulations/Pages/System1434.aspx>.
[5] David Morris and Maha Al Dabbagh, ‘The Development of Consumer Protection in Saudi Arabia’ (2004) 28(1) International Journal of Consumer Studies 2-3 <https://link.library.curtin.edu.au/gw?url=&url=https://onlinelibrary.wiley.com/doi/full/10.1111/j.1470-6431.2004.00336.x>.
[6] ‘Sharia’, BBC (Web Page, 28 September 2019) <https://www.bbc.co.uk/religion/religions/islam/beliefs/sharia_1.shtml>.
[7] Nafay Choudhury, ‘Obligations in the Contract of Sale: Islamic Law and Common Law Perspective’ (2011) SSRN Electronic Journal <https://ssrn.com/abstract=1950251>.
[8] ‘O you who have believed, fulfill [all] contracts’, Allaah.org (Webpage, 2019) <http://www.allaah.org/quraan/o-you-who-have-believed-fulfill-all-contracts/>.
[9] Sale of Goods Act 1979 (UK).
[10] Aidh Albaqme, ‘Consumer Protection under Saudi Arabia Law’ (2014) 28(2) Arab Law Quarterly 158, 171. <https://www-jstor-org.dbgw.lis.curtin.edu.au/stable/43294662?seq=1#metadata_info_tab_contents>.
[11] Commercial Adulteration Law 2008 (SA)
[12] ‘Communication and Information Technology Commission’, E-Commerce in Saudi Arabia (Information Technology Commission Report, 14 Oct, 2017) 13 <https://www.citc.gov.sa/en/reportsandstudies/Reports/Documents/CITC_ECOMMERCE_2017_ENGLISH.PDF>.
[13] ‘E-Commerce Law Project’, Mci.Gov.Sa (Webpage, 2019) <https://mci.gov.sa/ar/Regulations/Pages/default.as>.
[14] The Implementing Regulations of the Electronic Commerce Law 2020 (SA).
[15] E-Commerce Law 2019 (SA).
[16] Salem Alabdali, ‘A Review of The Use of E-commerce in Saudi Arabia’ (2018) 1(6), Journal for Research on Business and Social Science 1 <http://www.jrbssonline.com/wp-content/uploads/2019/07/Volume1Issue6Paper2.pdf>.
[17] Abdulrahman Almoawi and Rosli Mohmood, ‘Applying the OTE Model in Determining the E-commerce Adoption on SMEs in Saudi Arabia’ (2011) 1(7), Asian Journal of Business and Management Sciences 13, <http://repo.uum.edu.my/9563/>.
[18] Rayed Al Ghamdi et al, ‘Factors Influence E-commerce Adoption by Retailers in Saudi Arabia: A Quantitative Analysis (Conference Paper, International Conference on Internet Studies, Kuala Lumpur, Malaysia, 8 Sept 2010) 2, <https://arxiv.org/ftp/arxiv/papers/1211/1211.2799.pdf>.
[19] Abdullah Alqahtani, Robert Goodwin and Denise de Vries, ‘Cultural Factors Influencing E-commerce Usability in Saudi Arabia’ (2018) 5(6), International Journal of Advanced Applied Sciences 1, 2 <http://science-gate.com/IJAAS/Articles/2018/2018-5-6/01%202018-5-6-pp.01-10.pdf>.
@article{"International Journal of Business, Human and Social Sciences:79981", author = "Abdulrahman Aloufi", title = "The Need to Enhance Online Consumer Protection in KSA", abstract = "E-commerce has evolved to become a functional and mainstream tool of global trading, including in the Kingdom of Saudi Arabia. Consequently, online consumers need protection just as much as consumers in the offline world. In 2019, the Ministry of Commerce in Saudi Arabia established a so-called ‘e-commerce law’; however, this law does not cover the court enforcement of contracts entered into by international vendors, so it is not applicable in cross-border situations. The purpose of this paper is to identify the gaps present in this new e-commerce law in Saudi Arabia.
", keywords = "Consumer protection, e-commerce law, Saudi consumer, international vendor.", volume = "14", number = "11", pages = "1143-4", }
