On-The-Spot Spectators- Motivations, Experiences, and Satisfactions at the 2011 TPGA Ever Rich Championship – North Bay Open

The study investigated the 2011 TPGA Ever Rich Championship – North Bay Open spectators- on-the-site spectating motivations, experiences, and satisfactions. The research was conducted on a convenience sample of the on-the-spot spectators at the North Bay Golf and Country Club. A total of 200 questionnaires were distributed, of which 185 valid questionnaires were collected, approaching a 92.5% response rate. The data obtained was analyzed with statistical techniques. First, the data showed significant differences in motivations, experiences, and satisfactions relative to demographic variables among the on-the-spot spectators. Second, spectating motivation, experience, and satisfaction were significantly related to one another.




References:
[1] D. P. Hirvela, "The performing: Art-An audience perepective",
Kendall/Hunt Publishing Company, 1990.
[2] B. J. Pine and J. H. Gilmore, "Welcome to experience economy", Harvard
Business Review, 78th ed., Vol. 6. 1998, pp. 97-105.
[3] V. A. Zeithaml and M. J. Binter, "Service Marketing", McGraw-Hill
Publishing Company, 1996.
[4] C. P. Shih, "The Study of Prediction Model of Chinese Basketball
Association Spectators Participation. Physical Education Journal, 30th ed.,
2001, 131-142.
[5] B. J. Tsai, "A study of the spectator-s motivation, behavior and
satisfaction of Fifa Futsal World Championship", Unpublished Master-s
Thesis. National Taiwan Sport University, 2005.