Exploring Social Impact of Emerging Technologies from Futuristic Data

Despite the highly touted benefits, emerging
technologies have unleashed pervasive concerns regarding unintended
and unforeseen social impacts. Thus, those wishing to create safe and
socially acceptable products need to identify such side effects and
mitigate them prior to the market proliferation. Various methodologies
in the field of technology assessment (TA), namely Delphi, impact
assessment, and scenario planning, have been widely incorporated in
such a circumstance. However, literatures face a major limitation in
terms of sole reliance on participatory workshop activities. They
unfortunately missed out the availability of a massive untapped data
source of futuristic information flooding through the Internet. This
research thus seeks to gain insights into utilization of futuristic data,
future-oriented documents from the Internet, as a supplementary
method to generate social impact scenarios whilst capturing
perspectives of experts from a wide variety of disciplines. To this end,
network analysis is conducted based on the social keywords extracted
from the futuristic documents by text mining, which is then used as a
guide to produce a comprehensive set of detailed scenarios. Our
proposed approach facilitates harmonized depictions of possible
hazardous consequences of emerging technologies and thereby makes
decision makers more aware of, and responsive to, broad qualitative
uncertainties.





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