Enhancing the e-Government Functionality using Knowledge Management

The primary aim of the e-government applications is the fast citizen service and the accomplishment of governmental functions. This paper discusses the knowledge management for egovernment development in the needs and role. The paper focused on analyzing the advantages of using knowledge management by using the existing IT technologies to maximize the government functions efficiency. The proposed new approach of providing government services is based on using Knowledge management as a part of e-government system.

Authors:

• Mohammad Al Rawajbeh
• Ahmad Haboush

Keywords:

• E-government
• knowledge management
• e-service
• etools
• governmental functions.

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