Dynamic Capitalization and Visualization Strategy in Collaborative Knowledge Management System for EI Process

Knowledge is attributed to human whose problemsolving behavior is subjective and complex. In today-s knowledge economy, the need to manage knowledge produced by a community of actors cannot be overemphasized. This is due to the fact that actors possess some level of tacit knowledge which is generally difficult to articulate. Problem-solving requires searching and sharing of knowledge among a group of actors in a particular context. Knowledge expressed within the context of a problem resolution must be capitalized for future reuse. In this paper, an approach that permits dynamic capitalization of relevant and reliable actors- knowledge in solving decision problem following Economic Intelligence process is proposed. Knowledge annotation method and temporal attributes are used for handling the complexity in the communication among actors and in contextualizing expressed knowledge. A prototype is built to demonstrate the functionalities of a collaborative Knowledge Management system based on this approach. It is tested with sample cases and the result showed that dynamic capitalization leads to knowledge validation hence increasing reliability of captured knowledge for reuse. The system can be adapted to various domains.




References:
[1] V. Odumuyiwa, and S. Okunoye, A. David, "Knowledge creation and
enhancement through collaborative information retrieval," 1st
conference of the British chapter of ISKO, June 22 and 23, 2009,
London, UK.
[2] V. Odumuyiwa, and A. David, "Collaborative information retrieval
among Economic Intelligence actors," In Proceedings of the 4th
International conference on collaboration technologies, CollabTech
2008, Japan.
[3] A. Menendez et al, "Economic Intelligence. A guide for beginners and
practionners," CETISME partnership, 2002, retrieved March 21, 2008
from
http://www.madrimasd.org/Queesmadrimasd/Socios_Europeos/descripci
onproyectos/Documentos/CETISME-ETI-guide-english.pdf
[4] P. Kislin, "Modelisation Du Problème Informationnel Du Veilleur,"
Thèse de doctorat, Université Nancy 2, France, November 2007.
[5] B. Afolabi and O. Thiery, "Considering users- behaviors in improving
the responses of an information base," 1st International Conference on
Multidisciplinary Information Sciences and Technologies, Merida,
Spain, October, 2006.
[6] A. David, "L-Intelligence ├ëconomique et Les Système d-Information :
Problématiques et approches de solutions," in Conférence ÔÇÿVeille
stratégique :Mise en oeuvre et valorisation de la veille stratégique en
entreprise-, Algérie Télécom, Alger, Algérie, Juin 2005.
[7] R. Dieng-Kuntz and N. Matta, Knowledge Management and
Organizational Memories, Kluwer Academic Publisher, Boston, 2002.
[8] J. Pohl, "Transition from Data to Information," CADRC Technical
Paper, November. 27, 2000.
[9] B. Oladejo and A. David, A. Osofisan, "Representation of knowledge
resource in the context of Economic Intelligence systems," In
Proceedings of IX Congress ISKO Spanish Chapter, Valencia, Spain.
2009, pages 75-90. Available: http://hal.inria.fr/inria-00431200/
[10] I. Nonaka and H. Takeuchi, The knowledge-Creating Company: How
Japanese Companies Create the Dynamics of Innovation, Oxford
University Press, 1995.
[11] D. E O-Leary, "The Internet, Intranets and the AI Renaissance,"
Computer, Vol. 30, No. 1, pages 71-78, January 1997.
[12] J.P. Barthes, "ISMICK and Knowledge Management," In J. F.
Schreinemakers ed, Knowledge Management: Organization,
Competence and Methodology, Proceeding of ISMICK-96, Rotterdam,
the Netherlands, Wurzburg: Ergon Verlag, October 21-22, pages 9-13,
1996.
[13] G. Dueck, "Views of Knowledge are human views," IBM Systems
Journal, Vol. 40, No. 4, 2001, pages 885-888.
[14] R. Dieng-Kuntz, O. Corby, A. Giboin, and M. Ribiere, "Methods and
Tools for Corporate Knowledge Management," International Journal of
Human-Computer, 1999.
[15] M. Durstewiz, Report on workshop on Corporate Memory, Toulouse,
1994. Available: http://www.delab.sintef.no/MNEMOS/externalinfo/
cm-eurisko.txt
[16] M. Khalifa, and V. Liu, "Determinants of successful Knowledge
Management Programs," Electronic Journal on Knowledge
Management, Vol.1 Issue 2 pages 103-112, Academic Conferences
Limited 2003.
[17] E. Autio, Sapienza H., and J.G. Almeida, "Effects of age at entry,
Knowledge Intensity and imitability on International growth," Academy
of Management Journal, Vol. 43, No. 5, p. 909-924, 2000.
[18] T.H. Davenport and L. Prusak, Working Knowledge: How Organizations
manage what they know. Harvard Business School Press, Boston,
Cambridge, 1998.
[19] B. Bachi, "The Capitalization of "purely Swiss" Vitamin C: Industry,
University, and Government (ality)", In 5th Triple Helix Conference,
The Capitalization of Knowledge: cognitive, economic, social & cultural
aspects. Turing, Italy, 2005.
[20] N. Matta, B. Eynard, L. Roucoules, and M. Lemercier, "Continuous
capitalization of design process", 2002. Available::
"citeseer.ist.psu.edu/matta02continuous.html"
[21] J. Gaynard, Une étude de cas, la mise en place d'un projet capitalisation
de connaissances et de compétences, Syre Consulting, Paris, 2004.
[22] G. Simon, "Knowledge Acquisition and modeling for corporate memory:
lessons learnt from experience", In B. Gaines, M. Musen (eds.), Proc. of
KAW-96, Banff, Canada, November 1996. Available:
http://ksi.cpsc.ucalgary.ca/KAW/KAW96/KAW96ProcS.html
[23] L. Admane, "A generic model of corporate memory: application to the
industrial systems," In IJCAI-2005: Workshop on Knowledge
Management and Organizational Memories. pages 55-66, 2005.
[24] I. Rasovska, B. Chebel-morello and N. Zerhouni, "A mix method of
Knowledge Capitalization in maintenance," Journal of Intelligent
Manufacturing Vol. 19, no. 3, pages 347-359, 2008.
[25] K. Hosono, "Application of Knowledge Management to System
Development," FUJITSU Science Technical Journal Vol. 42, no. 3. July
2006.
[26] K. B Foguem, T. Coudert, C. Beler, and L. Geneste, "Knowledge
formalization in experience feedback processes: An ontology-based
approach," Computers in Industry, vol. 59, pages 694-710, 2008.
Elsevier B.V. doi: 10.1016.
[27] R. O. Weber, M. L. Morelli, M. E. Atwood, J.M Proctor, "Designing a
Knowledge Management Approach for the CAMRA Community of
Science", In U. Reimer and D. Karagiannis (eds.) Proceeding of PAKM
2006, pages 315 - 325, Heidelberg Berlin, Springer-Verlag, LNAI no.
4333.
[28] A. David and O. Thiery, "Application of "EQuA2te" Architecture in
Economic Intelligence", In Proceedings of the Information and
Communication Technologies in Economic Intelligence, (ICTEI 2002),
Ibadan, Nigeria, August 20-23, 2002. Also in Article No 98, Nov. 2003.
http://www.isdm.org