Managing knowledge of research is one way to ensure
just in time information and knowledge to support research strategist
and activities. Unfortunately researcher found the vital research
knowledge in IHL (Institutions of Higher Learning) are scattered,
unstructured and unorganized. Aiming on lay aside conceptual
foundations for understanding and developing OMS (Organizational
Memory System) to facilitate research in IHL, this research revealed
ten factors contributed to the needs of research in the IHL and seven
internal challenges of IHL in promoting research to their academic
members. This study then suggested a comprehensive support of
managing research knowledge using Organizational Memory System
(OMS). Eight OMS characteristics to support research were
identified. Finally the initial work in designing OMS was projected
using knowledge taxonomy. All analysis is derived from pertinent
research paper related to research in IHL and OMS. Further study can
be conducted to validate and verify results presented.
[1] N. Daud, "Quality of Work Life and Organizational Commitment
Amongst Academic Staff: Empirical Evidence from Malaysia," in 2010
International Conference on Education and Management Technology
(ICEMT), pp. 271-275.
[2] F. Morni, M. S. Abu Talip, F. Bujang, K. Jusoff, "APEX University: Is
it the Malaysian Way Forward?," in 2009 International Conference on
Computer Technology and Development, pp. 523-526.
[3] C. C. Yin, "Future developments of educational research in the Asia-
Pacific Region: Paradigm shifts, reforms, and practice," Educ. Res
Policy Prac., vol. 6, pp. 71-85, 2007.
[4] C. Power, "Educational research, policy and practice in an era of
globalization". Educ Res Policy Prac (2007), pp. 87-100.
[5] A. Hassan, P. Tymms, H. Ismail, "Academic productivity as perceived
by Malaysian academics," Journal of Higher Education Policy and
Management, vol. 30, no. 3, pp. 283ÔÇö296, 2008.
[6] T. Consilz, "Teacher as researcher and the importance towards
Malaysia-s education prospect," in 2008 Asian forum on business
education international conference, pp. 52-57.
[7] R. S. Raja Kasim, "The relationship of leadership challenges, corporate
strategies, knowledge management and information technology
investment among institutions of higher learning in Malaysia," in 2010
2nd International conference on computer engineering and technology,
pp. 746-754.
[8] R. Mohd. Saat, N. Mohd. Salleh, "Issues Related to Research Ethics in
e-Research Collaboration," M. Anandarajan and A. Anandarajan (eds.),
e-Research Collaboration: Frameworks, tools and techniques, Springer-
Verlag Berlin Heidelberg, 2010.
[9] A. Geuna, Muscio, A. "The governance of university knowledge
transfer: A critical Review of the literature," Minerva, vol. 47, pp. 93-
114, 2009.
[10] E. Rasmussen, O. Moen, M. Gulbrandsen, "Initiatives to promote
commercialization of UK," Technovation, vol. 26, pp. 518-533, 2006.
[11] R. Barnett, "University knowledge in an age of supercomplexity,"
Higher education, vol. 40, pp. 409-422, 2000.
[12] F. T. Rothaermel, M. Thursby, "Incubator firm failure or graduation?
The role of university linkages," Research Policy, vol. 34, pp. 1076-
1090, 2005.
[13] L. F. Rogers, "The win-win of research From the Editor-s Notebook,"
http://www.ajronline.org/cgi/reprint/172/4/877.pdf
[14] M. Sirat, "Strategic planning directions of Malaysia-s higher education:
university autonomy in the midst of political uncertainties," Higher
education, vol. 59, pp. 461-473, 2010.
[15] D. P. K. Chandran, D.P.K., Yee Kooi Sow, M. H. Mohd Harizan, Chee
Choong Kooi, Teoh Teik Hoy, Chong Kim Foong, "Success story of
collaboration between Intel and Malaysian universities to establish and
enhance teaching and research in electronic packaging," 34th
International Electronic Manufacturing Technology (IEMT) Symposium,
pp. 1-6, 2010.
[16] M. Y. Yu, S. Hamid, Ijab, M. T. Soo, Hsaio Pei, "The e-balanced
scorecard (e-BSC) for measuring academic staff performance
excellence", The International Journal of Higher Education and
Educational Planning, vol. 57, no. 6, pp. 813-828, 2009.
[17] S. R. Hamidi, K. Jusoff, "The Characteristic and Success Factors of an
Organizational Memory Information System," Computer and
Information Science J., vol. 2, no. 1, pp. 142-151, 2009.
[18] N. Wickramasinghe, D. Von Lubitz, "Knowledge-based Enterprise;
theories & fundamental," Idea group publishing, 2007.
[19] F.O.M. Lehner, "Introduction and context of OM; How to manage
expert sharing from organizational surprises to organizational
knowledge," Imprint: Elsevier science ltd, Ed: J H Erik Andriessen, B.
Fahlbruch, 2004.
[20] L. A. Guerrero, J. A. Pino, "Understanding Organizational Memory," in
Proceedings of XXI International Conference of Chilean Computer
Science Society, SCCC 2001, pp. 124-132. IEEE CS Press, Punta
Arenas, 2001.
[21] M. Vahedi, F.N.H.A. Irani, "Info Tech (IT) for KM," in Procedia Comp
Science 3, pp. 444-448, 2011.
[22] N. A. A. Hamid, J. Salim, "Exploring the role of Transactive Memory
System (TMS) for Knowledge Transfer processes in Malaysia Egovernment
IT Outsourcing," in International Conference of
Information Retrieval & KM 2010, pp. 303-309, 2010.
[23] A. Leblanc, M. H. Abel, "Using forum in an OL context," in ACM HT,
2007.
[24] J. Conklin, "Designing organizational memory: preserving intellectual
assets in a k-economy," http://www.cognexus.org/dom.pdf
[25] A. Sengupta, D. C. Wilson, D. B. Leake, "Constructing and
Transforming CBR Implementations: Techniques for Corporate Memory
Management," in Proceedings of the IJCAI-99 Workshop on Automating
the Construction of Case based Reasoner, 1999.
[26] C. Wargitsch, T. Wewers, F. Theisinger, "WorkBrain: Merging
Organizational Memory and Workflow Management Systems," in
Workshop of knowledge-based systems for knowledge management in
enterprise at 21st Annual German Conference on AI, pp. 214-219, 1997.
[27] J. Euzenat, "Corporate memory through cooperative creation of
knowledge bases and hyper-documents," in Proceedings of 10th KAW,
vol. 36, 1996.
[28] F. Fandon, R. Dieng, O. Corby, A. Giboin, "A Multi-agent system to
support exploiting an XML-based CM,"
http://www.cs.cmu.edu/~fgandon/research/pakm2000/
[29] M. Divitini, C. Simone, "Learning, memory & technology: some initial
considerations," in SIGOIS Bulletin, vol. 17, no. 3, 1996.
[30] A. Sarirete, A. Chikh, E. Noble, "Capitalizing K in communities of
practice of e-learning: ontology-based community memory," M D Ltrras
et al (Eds): WSKS 2009, CCIS 49, pp. 154-163, 2009.
[31] J. B. Vasconcelos, C. Kimble, A. Rocha, "Ontologies and the dynamics
of organizational environments an example of a group memory system
for the management of group competencies," in Proceedings of IKNOW,
2003.
[32] J. Chosnek, "Maintaining the corporate memory", Journal of Loss
Prevention in the Process Industries, vol. 23, pp. 796-798, 2010.
[33] R. Cross, L. Baird, "Technology is not enough: Improving performance
by building OM," Sloan Management Review, pp. 69-78, 2000.
[34] K. A. Megill, "The corporate Memory : Info mgmt in the electronic
age," Bowker-Saur, 1997.
[35] E. Tulving, D. L. Schacter, "What are the memory systems of 1994?,"
Massachusetts Institute of Technology, 1994.
[36] R. Dieng, O. Corby, A. Gibboin, M. Ribiere, http://ksi.cpsc.ucalgary.ca
/KAW/KAW98/dieng
[37] M. S. Ackerman, C. Halverson, "Considering an Organization-s
Memory," in Proceedings of ACM 1998 Conference on Computer
Supported Cooperative work, 1998.
[38] F. Lehner, R. K. Maier, "How can OM theories contribute to OMS?,"
Information system frontiers, 2:3/4, pp. 277-298, 2000.
[39] P. Demian, R. Fruchter, "CoMem: Evaluating Interaction Methaphors
for Knowledge Reuse from a CM Center for Integrated Facility
Engineering (CIFE)," Technical Report #158, 2004.
[40] M.G. Mohayiddin, N. Azirawani, M. N. Kamaruddin, M. Idawati, "The
application of knowledge management in enhancing the performance of
malaysian universities," The Electronic J. of Knowledge Management,
vol. 5, no. 3, pp. 301-312, 2007.
[41] D. M. Norris, J. Mason, R. Robson, P. Lefrere, G. Collier, "A
Revolution in Knowledge Sharing," EDUCAUSE Review, pp. 15-26 ,
2003.
[42] T. Butler, J. Feller, A. Pope, B. Emerson, C. Murphy, "Designing a core
IT artifact for knowledge management system using participatory action
research in a government and a non-government organization," J. of
Strategic Information Systems, vol. 17, no. 4, pp. 249-267, 2008.
[43] A. Abdul Rahman, S. R. Hamidi, "Organizational Memory Information
System Case Study in Faculty of Computer Science and Information
System UTM," in International Conference on Technology
Management, Putrajaya, 2006.
[44] R. O. Weber, "Addressing Failure Factors in Knowledge Management,"
The Electronic J. of Knowledge Management, vol. 5, no. 3, pp. 257-
347, 2007.
[45] R. C. Nickerson, U. Varshney, J. Muntermann, H. Isaac, "Taxonomy
Development in Information Systems: Developing a Taxonomy of
Mobile Applications," in 17th European Conference on Information
Systems, pp. 1-13, 2009.
[46] E. Woods, "Building a Corporate Taxonomy: Benefits and Challenges",
Ovum, 2004.
[1] N. Daud, "Quality of Work Life and Organizational Commitment
Amongst Academic Staff: Empirical Evidence from Malaysia," in 2010
International Conference on Education and Management Technology
(ICEMT), pp. 271-275.
[2] F. Morni, M. S. Abu Talip, F. Bujang, K. Jusoff, "APEX University: Is
it the Malaysian Way Forward?," in 2009 International Conference on
Computer Technology and Development, pp. 523-526.
[3] C. C. Yin, "Future developments of educational research in the Asia-
Pacific Region: Paradigm shifts, reforms, and practice," Educ. Res
Policy Prac., vol. 6, pp. 71-85, 2007.
[4] C. Power, "Educational research, policy and practice in an era of
globalization". Educ Res Policy Prac (2007), pp. 87-100.
[5] A. Hassan, P. Tymms, H. Ismail, "Academic productivity as perceived
by Malaysian academics," Journal of Higher Education Policy and
Management, vol. 30, no. 3, pp. 283ÔÇö296, 2008.
[6] T. Consilz, "Teacher as researcher and the importance towards
Malaysia-s education prospect," in 2008 Asian forum on business
education international conference, pp. 52-57.
[7] R. S. Raja Kasim, "The relationship of leadership challenges, corporate
strategies, knowledge management and information technology
investment among institutions of higher learning in Malaysia," in 2010
2nd International conference on computer engineering and technology,
pp. 746-754.
[8] R. Mohd. Saat, N. Mohd. Salleh, "Issues Related to Research Ethics in
e-Research Collaboration," M. Anandarajan and A. Anandarajan (eds.),
e-Research Collaboration: Frameworks, tools and techniques, Springer-
Verlag Berlin Heidelberg, 2010.
[9] A. Geuna, Muscio, A. "The governance of university knowledge
transfer: A critical Review of the literature," Minerva, vol. 47, pp. 93-
114, 2009.
[10] E. Rasmussen, O. Moen, M. Gulbrandsen, "Initiatives to promote
commercialization of UK," Technovation, vol. 26, pp. 518-533, 2006.
[11] R. Barnett, "University knowledge in an age of supercomplexity,"
Higher education, vol. 40, pp. 409-422, 2000.
[12] F. T. Rothaermel, M. Thursby, "Incubator firm failure or graduation?
The role of university linkages," Research Policy, vol. 34, pp. 1076-
1090, 2005.
[13] L. F. Rogers, "The win-win of research From the Editor-s Notebook,"
http://www.ajronline.org/cgi/reprint/172/4/877.pdf
[14] M. Sirat, "Strategic planning directions of Malaysia-s higher education:
university autonomy in the midst of political uncertainties," Higher
education, vol. 59, pp. 461-473, 2010.
[15] D. P. K. Chandran, D.P.K., Yee Kooi Sow, M. H. Mohd Harizan, Chee
Choong Kooi, Teoh Teik Hoy, Chong Kim Foong, "Success story of
collaboration between Intel and Malaysian universities to establish and
enhance teaching and research in electronic packaging," 34th
International Electronic Manufacturing Technology (IEMT) Symposium,
pp. 1-6, 2010.
[16] M. Y. Yu, S. Hamid, Ijab, M. T. Soo, Hsaio Pei, "The e-balanced
scorecard (e-BSC) for measuring academic staff performance
excellence", The International Journal of Higher Education and
Educational Planning, vol. 57, no. 6, pp. 813-828, 2009.
[17] S. R. Hamidi, K. Jusoff, "The Characteristic and Success Factors of an
Organizational Memory Information System," Computer and
Information Science J., vol. 2, no. 1, pp. 142-151, 2009.
[18] N. Wickramasinghe, D. Von Lubitz, "Knowledge-based Enterprise;
theories & fundamental," Idea group publishing, 2007.
[19] F.O.M. Lehner, "Introduction and context of OM; How to manage
expert sharing from organizational surprises to organizational
knowledge," Imprint: Elsevier science ltd, Ed: J H Erik Andriessen, B.
Fahlbruch, 2004.
[20] L. A. Guerrero, J. A. Pino, "Understanding Organizational Memory," in
Proceedings of XXI International Conference of Chilean Computer
Science Society, SCCC 2001, pp. 124-132. IEEE CS Press, Punta
Arenas, 2001.
[21] M. Vahedi, F.N.H.A. Irani, "Info Tech (IT) for KM," in Procedia Comp
Science 3, pp. 444-448, 2011.
[22] N. A. A. Hamid, J. Salim, "Exploring the role of Transactive Memory
System (TMS) for Knowledge Transfer processes in Malaysia Egovernment
IT Outsourcing," in International Conference of
Information Retrieval & KM 2010, pp. 303-309, 2010.
[23] A. Leblanc, M. H. Abel, "Using forum in an OL context," in ACM HT,
2007.
[24] J. Conklin, "Designing organizational memory: preserving intellectual
assets in a k-economy," http://www.cognexus.org/dom.pdf
[25] A. Sengupta, D. C. Wilson, D. B. Leake, "Constructing and
Transforming CBR Implementations: Techniques for Corporate Memory
Management," in Proceedings of the IJCAI-99 Workshop on Automating
the Construction of Case based Reasoner, 1999.
[26] C. Wargitsch, T. Wewers, F. Theisinger, "WorkBrain: Merging
Organizational Memory and Workflow Management Systems," in
Workshop of knowledge-based systems for knowledge management in
enterprise at 21st Annual German Conference on AI, pp. 214-219, 1997.
[27] J. Euzenat, "Corporate memory through cooperative creation of
knowledge bases and hyper-documents," in Proceedings of 10th KAW,
vol. 36, 1996.
[28] F. Fandon, R. Dieng, O. Corby, A. Giboin, "A Multi-agent system to
support exploiting an XML-based CM,"
http://www.cs.cmu.edu/~fgandon/research/pakm2000/
[29] M. Divitini, C. Simone, "Learning, memory & technology: some initial
considerations," in SIGOIS Bulletin, vol. 17, no. 3, 1996.
[30] A. Sarirete, A. Chikh, E. Noble, "Capitalizing K in communities of
practice of e-learning: ontology-based community memory," M D Ltrras
et al (Eds): WSKS 2009, CCIS 49, pp. 154-163, 2009.
[31] J. B. Vasconcelos, C. Kimble, A. Rocha, "Ontologies and the dynamics
of organizational environments an example of a group memory system
for the management of group competencies," in Proceedings of IKNOW,
2003.
[32] J. Chosnek, "Maintaining the corporate memory", Journal of Loss
Prevention in the Process Industries, vol. 23, pp. 796-798, 2010.
[33] R. Cross, L. Baird, "Technology is not enough: Improving performance
by building OM," Sloan Management Review, pp. 69-78, 2000.
[34] K. A. Megill, "The corporate Memory : Info mgmt in the electronic
age," Bowker-Saur, 1997.
[35] E. Tulving, D. L. Schacter, "What are the memory systems of 1994?,"
Massachusetts Institute of Technology, 1994.
[36] R. Dieng, O. Corby, A. Gibboin, M. Ribiere, http://ksi.cpsc.ucalgary.ca
/KAW/KAW98/dieng
[37] M. S. Ackerman, C. Halverson, "Considering an Organization-s
Memory," in Proceedings of ACM 1998 Conference on Computer
Supported Cooperative work, 1998.
[38] F. Lehner, R. K. Maier, "How can OM theories contribute to OMS?,"
Information system frontiers, 2:3/4, pp. 277-298, 2000.
[39] P. Demian, R. Fruchter, "CoMem: Evaluating Interaction Methaphors
for Knowledge Reuse from a CM Center for Integrated Facility
Engineering (CIFE)," Technical Report #158, 2004.
[40] M.G. Mohayiddin, N. Azirawani, M. N. Kamaruddin, M. Idawati, "The
application of knowledge management in enhancing the performance of
malaysian universities," The Electronic J. of Knowledge Management,
vol. 5, no. 3, pp. 301-312, 2007.
[41] D. M. Norris, J. Mason, R. Robson, P. Lefrere, G. Collier, "A
Revolution in Knowledge Sharing," EDUCAUSE Review, pp. 15-26 ,
2003.
[42] T. Butler, J. Feller, A. Pope, B. Emerson, C. Murphy, "Designing a core
IT artifact for knowledge management system using participatory action
research in a government and a non-government organization," J. of
Strategic Information Systems, vol. 17, no. 4, pp. 249-267, 2008.
[43] A. Abdul Rahman, S. R. Hamidi, "Organizational Memory Information
System Case Study in Faculty of Computer Science and Information
System UTM," in International Conference on Technology
Management, Putrajaya, 2006.
[44] R. O. Weber, "Addressing Failure Factors in Knowledge Management,"
The Electronic J. of Knowledge Management, vol. 5, no. 3, pp. 257-
347, 2007.
[45] R. C. Nickerson, U. Varshney, J. Muntermann, H. Isaac, "Taxonomy
Development in Information Systems: Developing a Taxonomy of
Mobile Applications," in 17th European Conference on Information
Systems, pp. 1-13, 2009.
[46] E. Woods, "Building a Corporate Taxonomy: Benefits and Challenges",
Ovum, 2004.
@article{"International Journal of Business, Human and Social Sciences:49382", author = "Suzana Basaruddin and Haryani Haron and Siti Arpah Noodin", title = "Developing OMS in IHL", abstract = "Managing knowledge of research is one way to ensure
just in time information and knowledge to support research strategist
and activities. Unfortunately researcher found the vital research
knowledge in IHL (Institutions of Higher Learning) are scattered,
unstructured and unorganized. Aiming on lay aside conceptual
foundations for understanding and developing OMS (Organizational
Memory System) to facilitate research in IHL, this research revealed
ten factors contributed to the needs of research in the IHL and seven
internal challenges of IHL in promoting research to their academic
members. This study then suggested a comprehensive support of
managing research knowledge using Organizational Memory System
(OMS). Eight OMS characteristics to support research were
identified. Finally the initial work in designing OMS was projected
using knowledge taxonomy. All analysis is derived from pertinent
research paper related to research in IHL and OMS. Further study can
be conducted to validate and verify results presented.", keywords = "corporate memory, Institutions of Higher Learning,
organizational memory system, research", volume = "6", number = "1", pages = "1-7", }
