Coping with the Rapidity of Information Technology Changes – A Comparison Reviewon Current Practices
Information technology managers nowadays are
facing with tremendous pressure to plan, implement, and adopt new
technology solution due to the rapidity of technology changes.
Resulted from a lack of study that have been done in this topic, the
aim of this paper is to provide a comparison review on current tools
that are currently being used in order to respond to technological
changes. The study is based on extensive literature review of
published works with majority of them are ranging from 2000 to the
first part of 2011. The works were gathered from journals, books,
and other information sources available on the Web. Findings show
that, each tools has different focus and none of the tools are
providing a framework in holistic view, which should include
technical, people, process, and business environment aspect. Hence,
this result provides potential information about current available
tools that IT managers could use to manage changes in technology.
Further, the result reveals a research gap in the area where the
industries a short of such framework.
[1] Drake, M.A., Technological Innovation and Organizational Change
Revisited the Journal of Academic Librarianship, 2000. 26: p. 53-39.
[2] Macredic and Sandom, IT-enabled change: evaluating an
improvisational perspective. European Journal of Information
Technology, 1999. 19(1): p. 4-20.
[3] Veryard, R. Technology change management. 2011 [cited 2011 Mar
29]; Available from: http://www.linkedin.com/in/richardveryard.
[4] Merriam-Webster, An encyclopedia Britannica Company. 2011.
[5] Bhatt and V. Grover, Types of information technology capabilities and
their role in competitive advantage: an empirical study. Journal of
Management Information Systems, 2005. 22(2): p. 253-277.
[6] Chen, J.S. and H.T. Tsou, Information technology adoption for service
innovation practices and competitive advantage: the case of financial
firms. Information Research-an International Electronic Journal, 2007.
12(3).
[7] Nolan, R. and F.W. McFarlan, Information technology and the board of
directors. Harvard Business Review, 2005. 83(10): p. 96.
[8] O'Brien, J. and G. Marakas, Introduction to information systems. 2009:
McGraw-Hill, Inc. New York, NY, USA.
[9] Turban, E., et al., Information technology for management, with CD.
2008: Wiley India Pvt. Ltd.
[10] Weill, P., The role and value of information technology infrastructure:
Some empirical observations. Idea Group Strategic Information
Technology Management Series, 1993: p. 547-572.
[11] Metcalfe, S., Technical change. The New Palgrave Dictionary of
Economics, 2008. 2nd Ed.
[12] Rogers, E.M., Diffusion of Innovations. 5th Edition ed. 2005, New
York: Free Press.
[13] Gartner, Gartner's Hype Cycle Special Report for 2010, J. Fenn, B.
Gammage, and M. Raskino, Editors. 2010, Gartner Group.
[14] Worldometers, Worldometers - world statistic updated in real time.
2011.
[15] Virki, T. (2008) Computers in use pass 1 billion mark: Gartner.
[16] Brynjolfsson, E. and M. Schrage (2009) The new, faster face of
innovation. 2011.
[17] Jurvetson, S. (2010) The pace of innovation never falters. Technology
Review by MIT.
[18] Mezo. Amazing technology: New amazing technologies. 2010 [cited
2011 1 March]; Available from: http://hubpages.com/hub/Amazingtechnology.
[19] Mollick, E., Establishing Moore's Law. Annals of the History of
Computing, IEEE, 2006. 28(3): p. 62-75.
[20] WIPO. World Intellectual Property Organisation. Intellectual Property -
some basic definitions 2011 [cited 2011 1 March]; Available from:
http://www.wipo.int/about-ip/en/studies/publications/ip_definitions.htm.
[21] MyIPO. Intellectual Property Corporation of Malaysia: Patent Statistics.
2011 [cited 2011 1 March]; Available from:
http://www.myipo.gov.my/index.php?option=com_content&view=articl
e&id=160&Itemid=327.
[22] Salleh, H., Measuring Organisational Readiness Prior to IT/IS
Investment, in Research Institute for Built and Human Environment
(BuHu). 2007, University of Salford: Salford.
[23] Currier, G., IT investment trends vary with company size. 2010,
Datamation.
[24] Barton, J.H., New trends in technology transfer, in Intellectual Property
and Sustainable Development Series. 2007, International Centre for
Trade and Sustainable Development: Stanford.
[25] Green, L., Technoculture. 2001, Crows Nest: Allen&Unwin.
[26] Mika, S., The four drivers of innovation, in GALLUP Management
Journal. 2009.
[27] Bossink, B.A.G., Managing drivers of innovation in construction
networks. Journal of Construction Engineering and Management, 2004.
May/June: p. 337-345.
[28] Shakantu, W., S. Zulu, and W. Matipa. Global drivers of change: Their
implications for the Zambian construction industry. in CIB W107 1st
International Conference: Creating a sustainable construction industry
in developing countries. 2002. Stellenbosh, South Africa.
[29] KPMG IT Advisory, From cost to value: 2010 global survey on CIOs
agenda. 2010, KPMG International.
[30] Koehn, D.J. and R. Adler (2010) CALM (change, adaptin, learning
model) - Dealing with change holistically and dynamically.
[31] Beimborn, D., et al. The impact of outsourcing on IT business alignment
and IT flexibility: A survey in the German Banking industry. in AMCIS
2006 Proceedings. 2006. Acapulco, Mexico.
[32] Orlikowski, W.J. and J.D. Hofman, In improvisational model of change
management: The case of Groupware Technologies. Sloan
Managamenet Review, 1997. Winter.
[33] Lewin, K., Group decision and social change, in Readings in Social
Psychology, E. Newcombe and R. Harley, Editors. 1952, Henry Holt:
New York. p. 459-473.
[34] Haymes, T. (2008) The Three-E Strategy for Overcoming Resistance to
Technology Change. Educause Quarterly 31.
[35] Raskino, M., Google Wave is following the Gartner Hype Cycle, in
Mastering the Hype Cycle. 2010, Harvard Business Press.
[36] Jackson, S. and G. Philip, A techno-cultural emergence perspective on
the management of techno-change. International Journal of Information
Management, 2010. 30: p. 445-456.
[37] Laumer, S. and A. Eckhardt. Why do people reject technologies? -
Towards a unified model of resistance to IT-induced organizational
change. in Diffusion Interest Group in Information Technology (DIGIT)
2010. 2010. St. Louise, USA: AIS Electronic Library (AISeL).
[1] Drake, M.A., Technological Innovation and Organizational Change
Revisited the Journal of Academic Librarianship, 2000. 26: p. 53-39.
[2] Macredic and Sandom, IT-enabled change: evaluating an
improvisational perspective. European Journal of Information
Technology, 1999. 19(1): p. 4-20.
[3] Veryard, R. Technology change management. 2011 [cited 2011 Mar
29]; Available from: http://www.linkedin.com/in/richardveryard.
[4] Merriam-Webster, An encyclopedia Britannica Company. 2011.
[5] Bhatt and V. Grover, Types of information technology capabilities and
their role in competitive advantage: an empirical study. Journal of
Management Information Systems, 2005. 22(2): p. 253-277.
[6] Chen, J.S. and H.T. Tsou, Information technology adoption for service
innovation practices and competitive advantage: the case of financial
firms. Information Research-an International Electronic Journal, 2007.
12(3).
[7] Nolan, R. and F.W. McFarlan, Information technology and the board of
directors. Harvard Business Review, 2005. 83(10): p. 96.
[8] O'Brien, J. and G. Marakas, Introduction to information systems. 2009:
McGraw-Hill, Inc. New York, NY, USA.
[9] Turban, E., et al., Information technology for management, with CD.
2008: Wiley India Pvt. Ltd.
[10] Weill, P., The role and value of information technology infrastructure:
Some empirical observations. Idea Group Strategic Information
Technology Management Series, 1993: p. 547-572.
[11] Metcalfe, S., Technical change. The New Palgrave Dictionary of
Economics, 2008. 2nd Ed.
[12] Rogers, E.M., Diffusion of Innovations. 5th Edition ed. 2005, New
York: Free Press.
[13] Gartner, Gartner's Hype Cycle Special Report for 2010, J. Fenn, B.
Gammage, and M. Raskino, Editors. 2010, Gartner Group.
[14] Worldometers, Worldometers - world statistic updated in real time.
2011.
[15] Virki, T. (2008) Computers in use pass 1 billion mark: Gartner.
[16] Brynjolfsson, E. and M. Schrage (2009) The new, faster face of
innovation. 2011.
[17] Jurvetson, S. (2010) The pace of innovation never falters. Technology
Review by MIT.
[18] Mezo. Amazing technology: New amazing technologies. 2010 [cited
2011 1 March]; Available from: http://hubpages.com/hub/Amazingtechnology.
[19] Mollick, E., Establishing Moore's Law. Annals of the History of
Computing, IEEE, 2006. 28(3): p. 62-75.
[20] WIPO. World Intellectual Property Organisation. Intellectual Property -
some basic definitions 2011 [cited 2011 1 March]; Available from:
http://www.wipo.int/about-ip/en/studies/publications/ip_definitions.htm.
[21] MyIPO. Intellectual Property Corporation of Malaysia: Patent Statistics.
2011 [cited 2011 1 March]; Available from:
http://www.myipo.gov.my/index.php?option=com_content&view=articl
e&id=160&Itemid=327.
[22] Salleh, H., Measuring Organisational Readiness Prior to IT/IS
Investment, in Research Institute for Built and Human Environment
(BuHu). 2007, University of Salford: Salford.
[23] Currier, G., IT investment trends vary with company size. 2010,
Datamation.
[24] Barton, J.H., New trends in technology transfer, in Intellectual Property
and Sustainable Development Series. 2007, International Centre for
Trade and Sustainable Development: Stanford.
[25] Green, L., Technoculture. 2001, Crows Nest: Allen&Unwin.
[26] Mika, S., The four drivers of innovation, in GALLUP Management
Journal. 2009.
[27] Bossink, B.A.G., Managing drivers of innovation in construction
networks. Journal of Construction Engineering and Management, 2004.
May/June: p. 337-345.
[28] Shakantu, W., S. Zulu, and W. Matipa. Global drivers of change: Their
implications for the Zambian construction industry. in CIB W107 1st
International Conference: Creating a sustainable construction industry
in developing countries. 2002. Stellenbosh, South Africa.
[29] KPMG IT Advisory, From cost to value: 2010 global survey on CIOs
agenda. 2010, KPMG International.
[30] Koehn, D.J. and R. Adler (2010) CALM (change, adaptin, learning
model) - Dealing with change holistically and dynamically.
[31] Beimborn, D., et al. The impact of outsourcing on IT business alignment
and IT flexibility: A survey in the German Banking industry. in AMCIS
2006 Proceedings. 2006. Acapulco, Mexico.
[32] Orlikowski, W.J. and J.D. Hofman, In improvisational model of change
management: The case of Groupware Technologies. Sloan
Managamenet Review, 1997. Winter.
[33] Lewin, K., Group decision and social change, in Readings in Social
Psychology, E. Newcombe and R. Harley, Editors. 1952, Henry Holt:
New York. p. 459-473.
[34] Haymes, T. (2008) The Three-E Strategy for Overcoming Resistance to
Technology Change. Educause Quarterly 31.
[35] Raskino, M., Google Wave is following the Gartner Hype Cycle, in
Mastering the Hype Cycle. 2010, Harvard Business Press.
[36] Jackson, S. and G. Philip, A techno-cultural emergence perspective on
the management of techno-change. International Journal of Information
Management, 2010. 30: p. 445-456.
[37] Laumer, S. and A. Eckhardt. Why do people reject technologies? -
Towards a unified model of resistance to IT-induced organizational
change. in Diffusion Interest Group in Information Technology (DIGIT)
2010. 2010. St. Louise, USA: AIS Electronic Library (AISeL).
@article{"International Journal of Business, Human and Social Sciences:56675", author = "Nurshuhada Zainon and Hafez Salleh and Faizul A. Rahim", title = "Coping with the Rapidity of Information Technology Changes – A Comparison Reviewon Current Practices", abstract = "Information technology managers nowadays are
facing with tremendous pressure to plan, implement, and adopt new
technology solution due to the rapidity of technology changes.
Resulted from a lack of study that have been done in this topic, the
aim of this paper is to provide a comparison review on current tools
that are currently being used in order to respond to technological
changes. The study is based on extensive literature review of
published works with majority of them are ranging from 2000 to the
first part of 2011. The works were gathered from journals, books,
and other information sources available on the Web. Findings show
that, each tools has different focus and none of the tools are
providing a framework in holistic view, which should include
technical, people, process, and business environment aspect. Hence,
this result provides potential information about current available
tools that IT managers could use to manage changes in technology.
Further, the result reveals a research gap in the area where the
industries a short of such framework.", keywords = "Information technology, IT adaption, IT revolution,IT trends", volume = "5", number = "8", pages = "1030-7", }
