As a primitive assumption, if a new information
system is able to remind users their old work habits, it should have a
better opportunity to be accepted, adopted and finally, utilized. In
this paper some theoretical concepts borrowed from psychodynamic
theory e.g. ego defenses are discussed to show how such resemblance
can be made without necessarily affecting the performance of the
new system. The main assertion is a new system should somehow
imitate old work habits, not literally, but through following their
paces in terms of the order of habitual tensional states including
stimulation, defensive actions and satisfactions.
[1] Jeff W. Johnson, Emily E. Duehr, Sarah A. Hezlett, John P. Muros, and
Kerri L. Ferstl, Modeling the Direct and Indirect Determinants of
Different Types of Individual Job Performance, Personnel Decisions
Research Institutes, Inc, Under contract for United States Army Research
Institute for the Behavioral and Social Sciences, Technical Report 1236,
June 2008.
[2] H. Laughlin. The Ego and its Defenses. Meredith Corporation, New
York, 1970.
[3] C. Brenner. An Elementary Textbook of Psychoanalysis. International
Universities Press, 1955.
[4] A. Moshref Razavi, R. Ahmad, "Organization as system, psychic
dynamism as equilibration: a conceptualization", International
Conference on Computer, Electrical, Systems, Science and Engineering
(ICCESSE 2010), World Academy of Science, Engineering and
Technology, Year 6, Issue 69, August 2010, pp. 86-96.
[5] A. Moshref Razavi, R. Ahmad, "What People Introject in and Project to
Information Systems: A psychodynamic view of User-System
Interactions", International Conference on Economics and Finance
Research, ICEFR 2011, Singapore, 26-28 Feb 2011, To be Published.
[6] A. Moshref Razavi, R. Ahmad, "Information System and its Users as a
Single System: A Discussion on its Nature and Level of Granularity",
International Conference on Economics and Finance Research, ICEFR
2011, Singapore, 26-28 Feb 2011, To be Published.
[7] A. Moshref Razavi, R. Ahmad, "Motivation and Satisfaction with IS",
International Conference on Computer Science and Information
Technology (ICCSIT 2011), World Academy of Science, Engineering
and Technology, Penang, 22-24 Feb 2011, To be published.
[8] A. Moshref Razavi, R. Ahmad, "Aligning IS Design with Users- Mind
Contents: Recommendations from a Psychodynamic Point of View",
International Conference on Economics and Finance Research, ICEFR
2011, Singapore, 26-28 Feb 2011, To be Published.
[9] A. Moshref Razavi, R. Ahmad, "Dealing with Human Issues throughout
Systems Implementation: Guidelines from a Psychodynamic
Perspective", International Conference on Managemnent Technology
and Applications (ICMT 2010), Singapore, 10-12 September, 2010, pp.
96-104. doi:10.3850/978-981-08-6884-0_C020.
[10] A. Kersten, Organizing for powerlessness. "A Critical Perspective on
Psychodynamics and Dysfunctionality". Journal of Organizational
Change Management. Vol. 14 Issue 5, 2001, pp.452 - 467.
[11] D. Wastell. Learning Dysfunctions in Information Systems
Development: Overcoming the Social Defenses with Transitional
Objects, MIS Quarterly, 1999, 23(4), pp. 581-600.
[12] Y. Gabriel, and A. Carr. "Organizations, Management and
Psychoanalysis: An Overview", J. Managerial Psychology, vol. 17, No.
5, 2002, pp. 348-365.
[13] Y. Gabriel. The Psychoanalysis of Organizations. Sage Publications Ltd,
1999.
[14] L. Lapointe, and S. Revard. "A Multilevel Model of resistance to
Information Technology Implementation", MIS Quarterly, Vol. 29, No.
3, September 2005, pp. 461-491.
[15] L. Lapointe, and S. Rivard. "A Triple Take on Information System
Implementation". Organization Science, Vol. 18, No. 1, 2007, pp. 89-
107.
[16] L. Markus. "Power, politics, and MIS implementation". Communications
of ACM, Vol 26, Issue 6, pp. 430-444, 1983.
[17] E. Davidson, and W. Chismar. "The Interaction of Institutionally
Triggered and Technology-Triggered Social Structure Change: An
Investigation of Computerized Physician Order Entry". MIS Quarterly,
Vol 13, No. 4, pp. 739-758, 2007.
[18] W. Bovey, and A. Hede, "Resistance to organisational change: the role
of defence mechanisms", Journal of Managerial Psychology .Vol. 16
Issue 7, 2001, pp.534 - 548.
[19] H. Kim, and A. Kankanhalli. "Investigating User Resistance to
Information Systems Implementation: A Status Quo Bias Perspective",
MIS Quarterly, Vol. 33, No. 3, 2009.
[20] Ivar Jacobson, Grady Booch, James Rumbaugh, The Unified Software
Development Process, Addison-Wesley Professional, February 1999.
[21] P. Sobreperez, E. Ferneley, and F. Wilson, "Tricks or Trompe L'Oeil?
An Examination Workplace Resistance in an Information Rich
Managerial Environment", Proceedings of the 13th European
Conference on Information Systems, Regensburg, Germany. 2005. Paper
41. pp. 484-494.
[1] Jeff W. Johnson, Emily E. Duehr, Sarah A. Hezlett, John P. Muros, and
Kerri L. Ferstl, Modeling the Direct and Indirect Determinants of
Different Types of Individual Job Performance, Personnel Decisions
Research Institutes, Inc, Under contract for United States Army Research
Institute for the Behavioral and Social Sciences, Technical Report 1236,
June 2008.
[2] H. Laughlin. The Ego and its Defenses. Meredith Corporation, New
York, 1970.
[3] C. Brenner. An Elementary Textbook of Psychoanalysis. International
Universities Press, 1955.
[4] A. Moshref Razavi, R. Ahmad, "Organization as system, psychic
dynamism as equilibration: a conceptualization", International
Conference on Computer, Electrical, Systems, Science and Engineering
(ICCESSE 2010), World Academy of Science, Engineering and
Technology, Year 6, Issue 69, August 2010, pp. 86-96.
[5] A. Moshref Razavi, R. Ahmad, "What People Introject in and Project to
Information Systems: A psychodynamic view of User-System
Interactions", International Conference on Economics and Finance
Research, ICEFR 2011, Singapore, 26-28 Feb 2011, To be Published.
[6] A. Moshref Razavi, R. Ahmad, "Information System and its Users as a
Single System: A Discussion on its Nature and Level of Granularity",
International Conference on Economics and Finance Research, ICEFR
2011, Singapore, 26-28 Feb 2011, To be Published.
[7] A. Moshref Razavi, R. Ahmad, "Motivation and Satisfaction with IS",
International Conference on Computer Science and Information
Technology (ICCSIT 2011), World Academy of Science, Engineering
and Technology, Penang, 22-24 Feb 2011, To be published.
[8] A. Moshref Razavi, R. Ahmad, "Aligning IS Design with Users- Mind
Contents: Recommendations from a Psychodynamic Point of View",
International Conference on Economics and Finance Research, ICEFR
2011, Singapore, 26-28 Feb 2011, To be Published.
[9] A. Moshref Razavi, R. Ahmad, "Dealing with Human Issues throughout
Systems Implementation: Guidelines from a Psychodynamic
Perspective", International Conference on Managemnent Technology
and Applications (ICMT 2010), Singapore, 10-12 September, 2010, pp.
96-104. doi:10.3850/978-981-08-6884-0_C020.
[10] A. Kersten, Organizing for powerlessness. "A Critical Perspective on
Psychodynamics and Dysfunctionality". Journal of Organizational
Change Management. Vol. 14 Issue 5, 2001, pp.452 - 467.
[11] D. Wastell. Learning Dysfunctions in Information Systems
Development: Overcoming the Social Defenses with Transitional
Objects, MIS Quarterly, 1999, 23(4), pp. 581-600.
[12] Y. Gabriel, and A. Carr. "Organizations, Management and
Psychoanalysis: An Overview", J. Managerial Psychology, vol. 17, No.
5, 2002, pp. 348-365.
[13] Y. Gabriel. The Psychoanalysis of Organizations. Sage Publications Ltd,
1999.
[14] L. Lapointe, and S. Revard. "A Multilevel Model of resistance to
Information Technology Implementation", MIS Quarterly, Vol. 29, No.
3, September 2005, pp. 461-491.
[15] L. Lapointe, and S. Rivard. "A Triple Take on Information System
Implementation". Organization Science, Vol. 18, No. 1, 2007, pp. 89-
107.
[16] L. Markus. "Power, politics, and MIS implementation". Communications
of ACM, Vol 26, Issue 6, pp. 430-444, 1983.
[17] E. Davidson, and W. Chismar. "The Interaction of Institutionally
Triggered and Technology-Triggered Social Structure Change: An
Investigation of Computerized Physician Order Entry". MIS Quarterly,
Vol 13, No. 4, pp. 739-758, 2007.
[18] W. Bovey, and A. Hede, "Resistance to organisational change: the role
of defence mechanisms", Journal of Managerial Psychology .Vol. 16
Issue 7, 2001, pp.534 - 548.
[19] H. Kim, and A. Kankanhalli. "Investigating User Resistance to
Information Systems Implementation: A Status Quo Bias Perspective",
MIS Quarterly, Vol. 33, No. 3, 2009.
[20] Ivar Jacobson, Grady Booch, James Rumbaugh, The Unified Software
Development Process, Addison-Wesley Professional, February 1999.
[21] P. Sobreperez, E. Ferneley, and F. Wilson, "Tricks or Trompe L'Oeil?
An Examination Workplace Resistance in an Information Rich
Managerial Environment", Proceedings of the 13th European
Conference on Information Systems, Regensburg, Germany. 2005. Paper
41. pp. 484-494.
@article{"International Journal of Business, Human and Social Sciences:60329", author = "Abbas Moshref Razavi and Rodina Ahmad", title = "Aligning IS Development with Users- Work Habits", abstract = "As a primitive assumption, if a new information
system is able to remind users their old work habits, it should have a
better opportunity to be accepted, adopted and finally, utilized. In
this paper some theoretical concepts borrowed from psychodynamic
theory e.g. ego defenses are discussed to show how such resemblance
can be made without necessarily affecting the performance of the
new system. The main assertion is a new system should somehow
imitate old work habits, not literally, but through following their
paces in terms of the order of habitual tensional states including
stimulation, defensive actions and satisfactions.", keywords = "information Systems, users' habits, psychodynamic", volume = "5", number = "2", pages = "194-7", }
