A Goal-Oriented Social Business Process Management Framework

Social Business Process Management (SBPM)
promises to overcome limitations of traditional BPM by allowing
flexible process design and enactment through the involvement of
users from a social community. This paper proposes a meta-model
and architecture for socially driven business process management
systems. It discusses the main facets of the architecture such as goalbased
role assignment that combines social recommendations with
user profile, and process recommendation, through a real example of
a charity organization.

• Mohammad Ehson Rangiha
• Bill Karakostas

• Business Process Management
• Goal-Based Modelling
• Process Recommendation Social Collaboration
• Social BPM.

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