Abstract: The advent of the Internet, mobile devices and social media is revolutionizing the experience of retail customers by linking multiple sources through various channels. Omnichannel retailing is a retailing that combines multiple channels to allow customers to seamlessly leverage all the distribution information online and offline while shopping. Therefore, today data are an asset more critical than ever for all organizations. Nonetheless, because of its heterogeneity through platforms, developers are currently facing difficulties in dealing with personal data. Considering the possibilities of omnichannel communication, this paper presents channel categorization that could enhance the customer experience of omnichannel center called hyper center. The purpose of this paper is fundamentally to describe the connection between the omnichannel hyper center and the customer, with particular attention to privacy protection. The first phase was finding the most appropriate channels of communication for hyper center. Consequently, a selection of widely used communication channels has been identified and analyzed with regard to the effect requirements for optimizing user experience. The evaluation criteria are divided into 3 groups: general, user profile and channel options. For each criterion the weight of importance for omnichannel communication was defined. The most important thing was to consider how the hyper center can make user identification while respecting the privacy protection requirements. The study carried out also shows what customer experience across digital networks would look like, based on an omnichannel approach owing to privacy protection principles.
Abstract: The multimodal biometric identification is the combination of several biometric systems; the challenge of this combination is to reduce some limitations of systems based on a single modality while significantly improving performance. In this paper, we propose a new approach to the construction and the protection of a multimodal biometric database dedicated to an identification system. We use a topological watermarking to hide the relation between face image and the registered descriptors extracted from other modalities of the same person for more secure user identification.
Abstract: In recent years, IT convergence technology has been developed to get creative solution by combining robotics or sports science technology. Object detection and recognition have mainly applied to sports science field that has processed by recognizing face and by tracking human body. But object detection and recognition using vision sensor is challenge task in real world because of illumination. In this paper, object detection and recognition using vision sensor applied to sports simulator has been introduced. Face recognition has been processed to identify user and to update automatically a person athletic recording. Human body has tracked to offer a most accurate way of riding horse simulator. Combined image processing has been processed to reduce illumination adverse affect because illumination has caused low performance in detection and recognition in real world application filed. Face has recognized using standard face graph and human body has tracked using pose model, which has composed of feature nodes generated diverse face and pose images. Face recognition using Gabor wavelet and pose recognition using pose graph is robust to real application. We have simulated using ETRI database, which has constructed on horse riding simulator.
Abstract: Web usage mining has become a popular research
area, as a huge amount of data is available online. These data can be
used for several purposes, such as web personalization, web structure
enhancement, web navigation prediction etc. However, the raw log
files are not directly usable; they have to be preprocessed in order to
transform them into a suitable format for different data mining tasks.
One of the key issues in the preprocessing phase is to identify web
users. Identifying users based on web log files is not a
straightforward problem, thus various methods have been developed.
There are several difficulties that have to be overcome, such as client
side caching, changing and shared IP addresses and so on. This paper
presents three different methods for identifying web users. Two of
them are the most commonly used methods in web log mining
systems, whereas the third on is our novel approach that uses a
complex cookie-based method to identify web users. Furthermore we
also take steps towards identifying the individuals behind the
impersonal web users. To demonstrate the efficiency of the new
method we developed an implementation called Web Activity
Tracking (WAT) system that aims at a more precise distinction of
web users based on log data. We present some statistical analysis
created by the WAT on real data about the behavior of the Hungarian
web users and a comprehensive analysis and comparison of the three
methods