Abstract: The study discussed in this article sought to assess whether a sense of professional efficacy mediates the relationship between personal factors and career adaptability. A quantitative cross-sectional survey approach was followed. A non–probability sample of (N = 409) of which predominantly early career and permanently employed black females in call centres in Africa participated in this study. In order to assess personal factors, the participants completed sense of meaningfulness and emotional intelligence measures. Measures of professional efficacy and career adaptability were also completed. The results of the mediational analysis revealed that professional efficacy significantly mediates the meaningfulness (sense of coherence) and career adaptability relationship, but not the emotional intelligence–career adaptability relationship. Call centre agents with professional efficacy are likely to be more work engaged as a result of their sense of meaningfulness and emotional intelligence.
Abstract: The concept of self-efficacy refers to people’s beliefs in their ability to perform certain behaviors and cope with environmental demands. As such, self-efficacy plays a key role in linking ability to performance. Therefore, this study examines the relationships of self-efficacy, emotional intelligence (EI), and well-being among tour guides, who act as intermediaries between tourists and an unfamiliar environment and significantly influence tourists’ impressions of a destination. Structural equation modeling (SEM) is used to identify the relationships between these factors. The results found that self-efficacy is positively associated with EI and well-being, and a positive link was seen between EI and well-being. This study has practical implications, as the results can facilitate the development of interventions for enhancing tour guides’ EI and self-efficacy competencies, which will benefit them in terms of both enhanced achievements and improved psychological happiness and well-being.
Abstract: In this paper, the actuality of the study, and the role of
subjective well-being problem in modern psychology and the
comprehending of subjective well-being by current students is
defined. The purpose of this research is to educe peculiarities of
comprehending of subjective well-being by students with various
levels of emotional intelligence. Methods of research are adapted
Russian-Language questionnaire of K. Riff 'The scales of
psychological well-being'; emotional intelligence questionnaire of D.
V. Lusin. The research involved 72 students from different
universities and disciplines aged between 18 and 24. Analyzing the
results of the studies, it can be concluded that the understanding of
happiness in different groups of students with high and low levels of
overall emotional intelligence is different, as well as differentiated by
gender. Students with a higher level of happiness possess more
capacity and higher need to control their emotions, to cause and
maintain the desired emotions and control something undesirable.
Abstract: Entrepreneurs face different sort of difficulties
especially with customers, organizations and employees. Emotional
intelligence which is the ability to understand and control the
emotions is an important factor to help entrepreneurs end up
challenges to the result they prefer. So it is assumed that
entrepreneurs especially those who have passed the first challenging
years of starting a new business, have high emotional intelligence. In
this study the Iranian established entrepreneurs have been surveyed.
According to Iran Gem 2014 report the percentage of established
entrepreneur in Iran is 10.92%. So by using Cochran sample formula
(1%) 96 Iranian established entrepreneurs have been selected and
Emotional intelligence appraisal questionnaire distributed to them.
The SPSS19 result shows high emotional intelligence in Iranian
established entrepreneurs.
Abstract: The main aim of the current study was to examine the
effect of emotional intelligence on retention. The study also aimed at
analyzing the role of job involvement, as a moderator, in the effect of
emotional intelligence on retention. Using data gathered from 241
employees working with hotels and tourism corporations listed in
Amman Stock Exchange in Jordan, emotional intelligence, job
involvement and retention were measured. Hierarchical regression
analyses were used to test the three main hypotheses. Results
indicated that retention was related to emotional intelligence.
Moreover, the study yielded support for the claim that job
involvement had a moderating effect on the relationship between
emotional intelligence and retention.
Abstract: Subjective loneliness describes people who feel a
disagreeable or unacceptable lack of meaningful social relationships,
both at the quantitative and qualitative level. The studies to be
presented tested an Italian 18-items self-report loneliness measure,
that included items adapted from scales previously developed,
namely a short version of the UCLA (Russell, Peplau and Cutrona,
1980), and the 11-items Loneliness scale by De Jong-Gierveld &
Kamphuis (JGLS; 1985). The studies aimed at testing the developed
scale and at verifying whether loneliness is better conceptualized as a
unidimensional (so-called 'general loneliness') or a bidimensional
construct, namely comprising the distinct facets of social and
emotional loneliness. The loneliness questionnaire included 2 singleitem
criterion measures of sad mood, and social contact, and asked
participants to supply information on a number of socio-demographic
variables. Factorial analyses of responses obtained in two
preliminary studies, with 59 and 143 Italian participants respectively,
showed good factor loadings and subscale reliability and confirmed
that perceived loneliness has clearly two components, a social and an
emotional one, the latter measured by two subscales, a 7-item
'general' loneliness subscale derived from UCLA, and a 6–item
'emotional' scale included in the JGLS. Results further showed that
type and amount of loneliness are related, negatively, to frequency of
social contacts, and, positively, to sad mood. In a third study data
were obtained from a nation-wide sample of 9.097 Italian subjects,
12 to about 70 year-olds, who filled the test on-line, on the Italian
web site of a large-audience magazine, Focus. The results again
confirmed the reliability of the component subscales, namely social,
emotional, and 'general' loneliness, and showed that they were
highly correlated with each other, especially the latter two.
Loneliness scores were significantly predicted by sex, age, education
level, sad mood and social contact, and, less so, by other variables –
e.g., geographical area and profession. The scale validity was
confirmed by the results of a fourth study, with elderly men and
women (N 105) living at home or in residential care units. The three
subscales were significantly related, among others, to depression, and
to various measures of the extension of, and satisfaction with, social
contacts with relatives and friends. Finally, a fifth study with 315
career-starters showed that social and emotional loneliness correlate
with life satisfaction, and with measures of emotional intelligence.
Altogether the results showed a good validity and reliability in the
tested samples of the entire scale, and of its components.