Abstract: Due to the quick increase in the volume of Arabic opinions posted on various social media, Arabic sentiment analysis has become one of the most important areas of research. Compared to English, there is very little works on Arabic sentiment analysis, in particular aspect-based sentiment analysis (ABSA). In ABSA, aspect extraction is the most important task. In this paper, we propose a semantic ABSA approach for standard Arabic reviews to extract explicit aspect terms and identify the polarity of the extracted aspects. The proposed approach was evaluated using HAAD datasets. Experiments showed that the proposed approach achieved a good level of performance compared with baseline results. The F-measure was improved by 19% for the aspect term extraction tasks and 55% aspect term polarity task.
Abstract: Current research practices sentiment analysis with a focus on social networks, DEfi Fouille de Texte (DEFT) (Text Mining Challenge) evaluation campaign focuses on opinion mining and sentiment analysis on social networks, especially social network Twitter. It aims to confront the systems produced by several teams from public and private research laboratories. DEFT offers participants the opportunity to work on regularly renewed themes and proposes to work on opinion mining in several editions. The purpose of this article is to scrutinize and analyze the works relating to opinions mining and sentiment analysis in the Twitter social network realized by DEFT. It examines the tasks proposed by the organizers of the challenge and the methods used by the participants.
Abstract: Sentiment analysis and opinion mining have become
emerging topics of research in recent years but most of the work
is focused on data in the English language. A comprehensive
research and analysis are essential which considers multiple
languages, machine translation techniques, and different classifiers.
This paper presents, a comparative analysis of different approaches
for multilingual sentiment analysis. These approaches are divided
into two parts: one using classification of text without language
translation and second using the translation of testing data to a
target language, such as English, before classification. The presented
research and results are useful for understanding whether machine
translation should be used for multilingual sentiment analysis or
building language specific sentiment classification systems is a better
approach. The effects of language translation techniques, features,
and accuracy of various classifiers for multilingual sentiment analysis
is also discussed in this study.
Abstract: Recent years have seen an increasing number of patent disputes due to excessive competition in the global market and a reduced technology life-cycle; this has increased the risk of investment in technology development. While many global companies have started developing a methodology to identify promising technologies and assess for decisions, the existing methodology still has some limitations. Post hoc assessments of the new technology are not being performed, especially to determine whether the suggested technologies turned out to be promising. For example, in existing quantitative patent analysis, a patent’s citation information has served as an important metric for quality assessment, but this analysis cannot be applied to recently registered patents because such information accumulates over time. Therefore, we propose a new technology assessment model that can replace citation information and positively affect technological development based on post hoc analysis of the patents for promising technologies. Additionally, we collect customer reviews on a target technology to extract keywords that show the customers’ needs, and we determine how many keywords are covered in the new technology. Finally, we construct a portfolio (based on a technology assessment from patent information) and a customer-based marketability assessment (based on review data), and we use them to visualize the characteristics of the new technologies.
Abstract: Nowadays, e-commerce shopping websites have experienced noticeable growth. These websites have gained consumers’ trust. After purchasing a product, many consumers share comments where opinions are usually embedded about the given product. Research on the automatic management of opinions that gives suggestions to potential consumers and portrays an image of the product to manufactures has been growing recently. After launching the product in the market, the reviews generated around it do not usually contain helpful information or generic opinions about this product (e.g. telephone: great phone...); in the sense that the product is still in the launching phase in the market. Within time, the product becomes old. Therefore, consumers perceive the advantages/ disadvantages about each specific product feature. Therefore, they will generate comments that contain their sentiments about these features. In this paper, we present an unsupervised method to extract different product features hidden in the opinions which influence its purchase, and that combines Time Weighting (TW) which depends on the time opinions were expressed with Term Frequency-Inverse Document Frequency (TF-IDF). We conduct several experiments using two different datasets about cell phones and hotels. The results show the effectiveness of our automatic feature extraction, as well as its domain independent characteristic.
Abstract: By the evolvement in technology, the way of
expressing opinions switched direction to the digital world. The
domain of politics, as one of the hottest topics of opinion mining
research, merged together with the behavior analysis for affiliation
determination in texts, which constitutes the subject of this paper.
This study aims to classify the text in news/blogs either as
Republican or Democrat with the minimum number of features. As
an initial set, 68 features which 64 were constituted by Linguistic
Inquiry and Word Count (LIWC) features were tested against 14
benchmark classification algorithms. In the later experiments, the
dimensions of the feature vector reduced based on the 7 feature
selection algorithms. The results show that the “Decision Tree”,
“Rule Induction” and “M5 Rule” classifiers when used with “SVM”
and “IGR” feature selection algorithms performed the best up to
82.5% accuracy on a given dataset. Further tests on a single feature
and the linguistic based feature sets showed the similar results. The
feature “Function”, as an aggregate feature of the linguistic category,
was found as the most differentiating feature among the 68 features
with the accuracy of 81% in classifying articles either as Republican
or Democrat.
Abstract: The exponential growth of social media arouses much
attention on public opinion information. The online forums, blogs,
micro blogs are proving to be extremely valuable resources and are
having bulk volume of information. However, most of the social
media data is unstructured and semi structured form. So that it is
more difficult to decipher automatically. Therefore, it is very much
essential to understand and analyze those data for making a right
decision. The online forums hotspot detection is a promising research
field in the web mining and it guides to motivate the user to take right
decision in right time. The proposed system consist of a novel
approach to detect a hotspot forum for any given time period. It uses
aging theory to find the hot terms and E-K-means for detecting the
hotspot forum. Experimental results demonstrate that the proposed
approach outperforms k-means for detecting the hotspot forums with
the improved accuracy.
Abstract: Due to the rapid increase of Internet, web opinion
sources dynamically emerge which is useful for both potential
customers and product manufacturers for prediction and decision
purposes. These are the user generated contents written in natural
languages and are unstructured-free-texts scheme. Therefore, opinion
mining techniques become popular to automatically process customer
reviews for extracting product features and user opinions expressed
over them. Since customer reviews may contain both opinionated and
factual sentences, a supervised machine learning technique applies
for subjectivity classification to improve the mining performance. In
this paper, we dedicate our work is the task of opinion
summarization. Therefore, product feature and opinion extraction is
critical to opinion summarization, because its effectiveness
significantly affects the identification of semantic relationships. The
polarity and numeric score of all the features are determined by
Senti-WordNet Lexicon. The problem of opinion summarization
refers how to relate the opinion words with respect to a certain
feature. Probabilistic based model of supervised learning will
improve the result that is more flexible and effective.
Abstract: The dramatic rise in the use of Social Media (SM)
platforms such as Facebook and Twitter provide access to an
unprecedented amount of user data. Users may post reviews on
products and services they bought, write about their interests, share
ideas or give their opinions and views on political issues. There is a
growing interest in the analysis of SM data from organisations for
detecting new trends, obtaining user opinions on their products and
services or finding out about their online reputations. A recent
research trend in SM analysis is making predictions based on
sentiment analysis of SM. Often indicators of historic SM data are
represented as time series and correlated with a variety of real world
phenomena like the outcome of elections, the development of
financial indicators, box office revenue and disease outbreaks. This
paper examines the current state of research in the area of SM mining
and predictive analysis and gives an overview of the analysis
methods using opinion mining and machine learning techniques.
Abstract: The internet is growing larger and becoming the most popular platform for the people to share their opinion in different interests. We choose the education domain specifically comparing some Malaysian universities against each other. This comparison produces benchmark based on different criteria shared by the online users in various online resources including Twitter, Facebook and web pages. The comparison is accomplished using opinion mining framework to extract, process the unstructured text and classify the result to positive, negative or neutral (polarity). Hence, we divide our framework to three main stages; opinion collection (extraction), unstructured text processing and polarity classification. The extraction stage includes web crawling, HTML parsing, Sentence segmentation for punctuation classification, Part of Speech (POS) tagging, the second stage processes the unstructured text with stemming and stop words removal and finally prepare the raw text for classification using Named Entity Recognition (NER). Last phase is to classify the polarity and present overall result for the comparison among the Malaysian universities. The final result is useful for those who are interested to study in Malaysia, in which our final output declares clear winners based on the public opinions all over the web.
Abstract: Opinion extraction about products from customer
reviews is becoming an interesting area of research. Customer
reviews about products are nowadays available from blogs and
review sites. Also tools are being developed for extraction of opinion
from these reviews to help the user as well merchants to track the
most suitable choice of product. Therefore efficient method and
techniques are needed to extract opinions from review and blogs. As
reviews of products mostly contains discussion about the features,
functions and services, therefore, efficient techniques are required to
extract user comments about the desired features, functions and
services. In this paper we have proposed a novel idea to find features
of product from user review in an efficient way. Our focus in this
paper is to get the features and opinion-oriented words about
products from text through auxiliary verbs (AV) {is, was, are, were,
has, have, had}. From the results of our experiments we found that
82% of features and 85% of opinion-oriented sentences include AVs.
Thus these AVs are good indicators of features and opinion
orientation in customer reviews.