Abstract: Facebook, Twitter, Weibo, and other social media and significant e-commerce sites generate a massive amount of online texts, which can be used to analyse people’s opinions or sentiments for better decision-making. So, sentiment analysis, especially the fine-grained sentiment analysis, is a very active research topic. In this paper, we survey various methods for fine-grained sentiment analysis, including traditional sentiment lexicon-based methods, ma-chine learning-based methods, and deep learning-based methods in aspect/target/attribute-based sentiment analysis tasks. Besides, we discuss their advantages and problems worthy of careful studies in the future.
Abstract: Nowadays, dialogue systems increasingly become the
way for humans to access many computer systems. So, humans
can interact with computers in natural language. A dialogue
system consists of three parts: understanding what humans say in
natural language, managing dialogue, and generating responses in
natural language. In this paper, we survey deep learning based
methods for dialogue management, response generation and dialogue
evaluation. Specifically, these methods are based on neural network,
long short-term memory network, deep reinforcement learning,
pre-training and generative adversarial network. We compare these
methods and point out the further research directions.
Abstract: Sentiment analysis is a very active research topic.
Every day, Facebook, Twitter, Weibo, and other social media,
as well as significant e-commerce websites, generate a massive
amount of comments, which can be used to analyse peoples
opinions or emotions. The existing methods for sentiment analysis
are based mainly on sentiment dictionaries, machine learning, and
deep learning. The first two kinds of methods rely on heavily
sentiment dictionaries or large amounts of labelled data. The third
one overcomes these two problems. So, in this paper, we focus
on the third one. Specifically, we survey various sentiment analysis
methods based on convolutional neural network, recurrent neural
network, long short-term memory, deep neural network, deep belief
network, and memory network. We compare their futures, advantages,
and disadvantages. Also, we point out the main problems of
these methods, which may be worthy of careful studies in the
future. Finally, we also examine the application of deep learning in
multimodal sentiment analysis and aspect-level sentiment analysis.
Abstract: An essential task in the field of artificial intelligence is
to allow computers to interact with people through natural language.
Therefore, researches such as virtual assistants and dialogue systems
have received widespread attention from industry and academia. The
response generation plays a crucial role in dialogue systems, so to
push forward the research on this topic, this paper surveys various
methods for response generation. We sort out these methods into
three categories. First one includes finite state machine methods,
framework methods, and instance methods. The second contains
full-text indexing methods, ontology methods, vast knowledge base
method, and some other methods. The third covers retrieval methods
and generative methods. We also discuss some hybrid methods based
knowledge and deep learning. We compare their disadvantages and
advantages and point out in which ways these studies can be improved
further. Our discussion covers some studies published in leading
conferences such as IJCAI and AAAI in recent years.
Abstract: Recently, the rapid development of deep learning makes
artificial intelligence (AI) penetrate into many fields, replacing
manual work there. In particular, AI systems also become a research
focus in the field of automatic office. To meet real needs in automatic
officiating, in this paper we develop an automatic form filling system.
Specifically, it uses two classical neural network models and several
word embedding models to classify various relevant information
elicited from the Internet. When training the neural network models,
we use less noisy and balanced data for training. We conduct a series
of experiments to test my systems and the results show that our
system can achieve better classification results.
Abstract: Natural language often conveys emotions of speakers.
Therefore, sentiment analysis on what people say is prevalent in the
field of natural language process and has great application value
in many practical problems. Thus, to help people understand its
application value, in this paper, we survey various applications of
sentiment analysis, including the ones in online business and offline
business as well as other types of its applications. In particular,
we give some application examples in intelligent customer service
systems in China. Besides, we compare the applications of sentiment
analysis on Twitter, Weibo, Taobao and Facebook, and discuss
some challenges. Finally, we point out the challenges faced in the
applications of sentiment analysis and the work that is worth being
studied in the future.