Abstract: The aim of this study was to determine the factor
structure and psychometric properties (i.e., reliability and convergent
validity) of the Employee Trust Scale, a newly created instrument by
the researchers. The Employee Trust Scale initially contained 82
items to measure employees’ trust toward their supervisors. A sample
of 818 (343 females, 449 males) employees were selected randomly
from public and private organization sectors in Kota Kinabalu,
Sabah, Malaysia. Their ages ranged from 19 to 67 years old with a
mean of 34.55 years old. Their average tenure with their current
employer was 11.2 years (s.d. = 7.5 years). The respondents were
asked to complete the Employee Trust Scale, as well as a managerial
trust questionnaire from Mishra. The exploratory factor analysis on
employees’ trust toward their supervisor’s extracted three factors,
labeled ‘trustworthiness’ (32 items), ‘position status’ (11 items) and
‘relationship’ (6 items) which accounted for 62.49% of the total
variance. Trustworthiness factors were re-categorized into three sub
factors: competency (11 items), benevolence (8 items) and integrity
(13 items). All factors and sub factors of the scales demonstrated
clear reliability with internal consistency of Cronbach’s Alpha above
.85. The convergent validity of the Scale was supported by an
expected pattern of correlations (positive and significant correlation)
between the score of all factors and sub factors of the scale and the
score on the managerial trust questionnaire, which measured the same
construct. The convergent validity of Employee Trust Scale was
further supported by the significant and positive inter-correlation
between the factors and sub factors of the scale. The results suggest
that the Employee Trust Scale is a reliable and valid measure.
However, further studies need to be carried out in other groups of
sample as to further validate the Scale.